Technical Writer

Procom; Regina; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company in the banking sector is seeking a Technical Writer for a flexible 12-month contract, primarily remote with occasional office days in Scarborough, ON. The role involves creating and designing technical documentation, improving a knowledge base, and enhancing the technical understanding of cybersecurity processes.

Qualifications

• 8+ years of experience in technical writing.
• Experience in creating documentation for Cyber security projects.
• Ability to improve technical understanding of company security technologies.

Responsibilities

• Creating and improving technical documentation such as processes and procedures.
• Designing a knowledge base for cybersecurity personnel.
• Writing playbooks and translating documents for audit purposes.

Skills

Technical Writing

SharePoint

Visio

JIRA

Knowledge Base Creation

Cyber Security Understanding

Tools

Power BI

MS Office Suite

Job description

On behalf of our client in the banking industry Procom is seeking a Technical Writer for a 12-month contract with potential extension and / or conversion to permanent. Position is flexible for WFH but may require some days at the office in Scarborough, ON.

Details :

Location : Mostly remote (WFH) with some potential time in office in Scarborough

Contract Duration : 1 year / Possibility of extension & conversion to FTE

Role : Creating and designing a knowledge base for practical use of all Cyber security project employees.

Writing document & playbooks Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.

• Business Group : Security Incident management and response.
• Project : Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability

Must Have Skills :

• 8+ Years of experience in technical writing
• 5+ Experience in SharePoint, Visio, JIRA
• Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks
• Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes.
• Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved.
• Improving technical understanding of company security technologies.

Nice-To-Have Skills :

• Power BI, MS office suite
• Experience writing law enforcement documents is preferred