Technical Sales Engineer

Secoda; Ontario; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Sales Engineer to join their dynamic sales team. This role is crucial for bridging the gap between technical requirements and the innovative solutions offered. You will engage with clients, conduct product demonstrations, and support the sales process with your technical expertise. The company fosters a collaborative environment with a strong emphasis on ownership and impact, making it an exciting opportunity for those who thrive in a fast-paced startup atmosphere. If you are passionate about technology and customer engagement, this role could be your next big career move.

Benefits

Competitive salary and equity

Medical, dental, and vision coverage

Unlimited time off policy

Learning & Development benefit ($1,000)

Team activities and retreats

Qualifications

• 3+ years of experience in a technical pre-sales role.
• Strong understanding of data discovery tools and technical sales.

Responsibilities

• Provide technical expertise during customer engagements.
• Conduct tailored product demonstrations for potential clients.

Skills

Technical Sales Support

Presentation Skills

Customer Requirement Analysis

Communication Skills

Problem-Solving

Education

Bachelor's degree in Engineering

Bachelor's degree in Computer Science

Tools

Data Discovery Tools

MDS

Job description

Secoda makes the experience of exploring and using data as intuitive, fast, and useful as using Google Search. When hiring, we prioritize candidates who are ambitious, self-starters, and great teammates. We have a deep sense of ownership, and believe every employee should have an impact on Secoda and its mission.

Secoda is looking for a Technical Sales Engineer to become a key player on our growing sales team. Reporting directly to our CEO, this position is paramount in ensuring the technical aspects of our sales process run seamlessly. With our product being technical in nature, this person will bridge the gap between the potential clients' technical requirements and the solutions Secoda provides.

What you will be doing:

1. Technical Sales Support: Partner with the sales team to provide technical expertise during customer engagements. This includes presenting Secoda's data discovery tool capabilities, architecture, and integration features.
2. Product Demonstrations: Conduct thorough and tailored product demonstrations for potential clients, ensuring they see the technical prowess of Secoda's tool and how it aligns with their data needs.
3. Customer Requirement Analysis: Engage with customers to understand their technical environment, challenges, and requirements. Translate these requirements into viable solutions using Secoda's tools.
4. Technical Responses: Address technical queries raised by prospects during the sales process. This includes, but is not limited to, RFP responses, security questionnaires, product comparisons, and integrations.
5. Feedback Loop: Work closely with the product and development teams to convey customer feedback and insights. This ensures the product is constantly evolving to meet the market's needs.
6. Training and Onboarding: Assist in the training and onboarding of new sales team members, ensuring they are up-to-date with the technical aspects of Secoda’s products.

Who you are:

1. Bachelor's degree in Engineering, Computer Science, or a related field.
2. At least 3 years of experience as a Sales Engineer or in a technical pre-sales role.
3. Experience selling / working with highly technical customers like engineers, data professionals, CTOs, etc.
4. A good technical understanding of MDS and data discovery tools.
5. Outstanding presentation and communication skills, both verbal and written.
6. Proficiency in translating complex technical information into simple terms for non-technical stakeholders.
7. Ability to work in a fast-paced startup environment and adapt to changing priorities.
8. Proven track record of supporting sales teams in achieving targets.

Nice to Have:

1. Experience working in a fast-paced startup environment.

About Secoda

What we offer:

1. Competitive salary and equity.
2. Medical, dental, and vision coverage from day 1.
3. Unlimited time off policy.
4. Mat and Pat leave top-up.
5. Learning & Development benefit ($1,000).
6. Team activities and retreats to connect with your fellow teammates.
7. A challenging and fulfilling opportunity to join a fast-growing start-up.

Hybrid Office Policy (Tuesdays, Thursdays + every other Friday).

We have a beautiful office in Liberty Village (109 Atlantic Ave) and work in a Hybrid schedule with Tuesdays, Thursdays, and every other Friday as our in-office days for our Toronto team. We provide lunch for our team every other Friday.

We believe time together in person is valuable and important. We host ample social opportunities and encourage employees to attend team off-sites and events (dinners and game nights) as well as a yearly 4-day retreat including our remote team members.

Who we are:

1. Curious: We lead with a genuine interest in customers, data, and the unknown. We work hard to understand other points of view, and ask great questions to investigate what is right.
2. Tough: Resilience is key in the unpredictable startup landscape. We embrace audacious goals, understanding that occasional setbacks serve as opportunities to refine our abilities.
3. Humble: We embody humility, eschewing arrogance and complacency while fostering an inclusive atmosphere for all. We remain open to change, recognizing that many of our existing practices may require improvement.
4. Analytical: We are data driven. Our commitment to data-driven decision-making ensures that we are precise, informed, and effective in our actions. We rely on data to guide our strategies and measure our success.
5. Ambitious: We aim for excellence with ambition, not arrogance. We nurture inclusivity and remain open to improving our practices on our journey to be our best.

How we work:

1. We Win Together: The greater good over function or self. No job is too big; no job is too small. We all may be called to serve in many different ways.
2. Customer Comes First: We are always optimizing the customer's experience, we put ourselves in the customer's shoes and always deliver nothing less than the best for our customers.
3. Bring The Sun: We believe in maintaining a positive attitude and spreading warmth and optimism. We assume good intentions and approach situations with a bright, hopeful outlook.
4. Bias For Action: We believe that moving fast is critical to success. By taking prompt and decisive action, we achieve our goals efficiently and effectively.
5. Think Big: We encourage innovative thinking and challenge the status quo. This means being open to new ideas, questioning existing processes, setting ambitious goals, and continuously seeking better ways to do things.
6. Grow Our Garden: Like a well-tended garden, our growth relies on nurturing ourselves and each other. We grow our garden by taking and giving knowledge, curiosity and continuous learning. Everyone has something to teach and something to learn. Be a mentor; be a student. Engage in the ongoing cultivation of knowledge.
7. Own It: We take pride in our work and strive for excellence. We take accountability, pay attention to details. We don't wait for problems to arise; we proactively identify and address potential issues.

If your experience aligns with this role you're looking for an exciting opportunity to join an early-stage startup, then we want to hear from you!

At Secoda, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We are an equal-opportunity employer and we welcome people of diverse backgrounds, perspectives, and skills.

We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.