Technical Sales Administrator

KHR - Recruitment Specialists; New Brunswick; On-site; CAD 46,537 - 65,152; Full time

Job summary

A leading recruitment firm is seeking a Technical Sales Administrator for a client in Aylesford, Kent. The role focuses on providing exceptional customer service and managing the processing of customer orders. Candidates should have 1-2 years of administrative experience, strong communication skills, and proficiency in Microsoft Office. This is a great opportunity to join a well-established company in the manufacturing sector. Hours are Monday to Friday, 8:30 am – 5 pm.

Qualifications

• 1-2 years experience in an administrative role in manufacturing or engineering.
• Experience in phone-based customer interaction.
• Proven track record of delivering high-quality customer service.

Responsibilities

• Handle customer enquiries, establish requirements, and provide accurate quotations.
• Plan customer orders and communicate specifications and timescales.
• Generate manufacturing paperwork and track customer orders.

Skills

Excellent communication skills

Customer service

Microsoft Office proficiency

Attention to detail

Job description

Let KHR help you find the perfect candidate

Our client, a well‑established leader in the manufacturing sector, is seeking a Technical Sales Administrator to join their team in Aylesford, Kent. This is an exciting opportunity to be part of a company that is driving innovation and growth in the industry.

As a Technical Sales Administrator you will play a crucial role in providing exceptional customer service and ensuring the smooth processing of customer orders. You will be the key point of contact for customers, handling enquiries, providing accurate quotations, and managing orders from initial request through to completion.

Responsibilities

• Handle customer enquiries, establish requirements, and provide accurate quotations within company timescales
• Plan customer orders, ensuring specifications and timescales are clearly communicated to both production and the customer
• Generate necessary manufacturing paperwork, including works orders, route cards, and dispatch sheets
• Track customer orders through to completion, ensuring timely processing and invoicing
• Arrange and manage customer deliveries, providing cover to other relevant departments as needed

Requirements

• 1-2 years experience in an administrative role, preferably within the manufacturing/engineering industry
• Excellent communication skills, with experience in phone‑based customer interaction
• Proven track record of delivering high‑quality customer service
• Proficiency in Microsoft Office packages, particularly Word and Excel
• Ability to work accurately under pressure and prioritise workload effectively
• Strong attention to detail

Hours: Monday to Friday, 8.30 am – 5 pm.