Technical Key Account Manager (Industrial)

CTH Instruments; Dartmouth; Remote; CAD 60,000 - 80,000; Full time

Job summary

Join CTH Instruments as a Technical Key Account Manager (TKAM) in Dartmouth, Nova Scotia. You will play a crucial role in fostering relationships with key clients, utilizing your technical expertise to enhance customer satisfaction and drive business growth. The position requires travel within Nova Scotia and New Brunswick, as well as strong communication and strategic thinking skills. We're looking for candidates with a diploma in Mechanical Engineering Technology and experience in Technical Account Management.

Benefits

Remote Work - Home Office Based Role

Competitive Salary & Performance-Based Bonuses

Paid vacation

Employee Benefits

Qualifications

• Mechanical Engineering Technology diploma or related diploma or equivalent experience.
• Experience in Technical Account Management or similar roles in industrial sales.
• Strong technical aptitude, communication, and relationship-building skills.

Responsibilities

• Build and maintain strong relationships with key accounts.
• Identify new business opportunities and drive sales efforts.
• Track account performance and improve customer success strategies.

Skills

Relationship Management

Sales

Technical Knowledge

Education

Mechanical Engineering Technology diploma

Tools

MS Business Central

Project Management Tools

Job description

Are you a mechanically inclined relationship builder with a passion for client success Do you thrive in environments where strategic thinking meets technical expertise If so we want you to join our team!

CTH Instruments is seek a Technical Key Account Manager (TKAM) to join us in our growing company.

The TKAM plays a crucial role in fostering and maintaining strong partnerships with key clients. This position involves understanding clients technical requirements ensuring seamless delivery of products and services and providing ongoing support. The ideal candidate will combine technical expertise with strategic account management skills to enhance customer satisfaction and drive business growth.

What youll do

Responsibilities

• Build and maintain strong relationships with key accounts.
• Identify new business opportunities and drive sales efforts.
• Act as the primary technical resource providing expert guidance to clients.
• Collaborate with internal teams to ensure seamless service delivery; brining client feedback to the team to inform product development and service enhancements.
• Track account performance analyze data and improve customer success strategies.
• Lead training sessions and create and provide technical documentation and resources for clients.
• The position will require travel within Nova Scotia and New Brunswick to meet clients attend industry events and factory training.

What youll need

Qualifications

• Mechanical Engineering Technology diploma or related diploma or an equivalent combination of education and experience from a recognized educational institution.
• Experience in Technical Account Management or similar customer facing roles preferably in industrial sales
• Strong technical expertise and technical aptitude to understand our solutions
• Exceptional communication & relationship-building skills
• Strategic thinker with a customer-focused mindset
• Ability to manage multiple projects while working collaboratively across teams
• Familiarity with MS Business Central & project management tools would be considered an asset.

Core Skills

Key Account Management Relationship Management Sales Technical Knowledge

A little bit about us

CTH Instruments Ltd.

At CTH Instruments Ltd. we pride ourselves for being a well-known distributor of quality engineered products throughout Atlantic Canada.

Are you interested

Work With Us

• Remote Work - Home Office Based Role
• Competitive Salary & Performance-Based Bonuses
• Paid vacation
• Employee Benefits

If the idea of using your relationship building skills combine with your technical skills sounds exciting apply now!

All applicants must be legally authorized to work in Canada.

If you require accommodation through the recruitment process please contact emailprotected.

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type : Full-Time

Experience : years

Vacancy : 1

Create a job alert for this search