Technical Business Analyst

Infotek Consulting Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

Infotek Consulting Inc. in Toronto (Hybrid) seeks a Technical Business Analyst to translate business and technical requirements into clear documentation and development-ready user stories for digital banking initiatives across web and mobile platforms.

You will collaborate with architects, developers, QA, and Product Owners to ensure end-to-end traceability, define acceptance criteria, and document data contracts and validation rules. Strong communication and Agile experience are essential.

Qualifications

• 7+ years of IT/Technical Business Analyst experience in software delivery.
• Strong grasp of system integrations, APIs, and data flows.
• Experience documenting JSON payloads and data contracts.
• Proven ability to translate requirements into user stories and acceptance criteria.
• Experience with Agile teams and collaborating with engineering.

Responsibilities

• Document end-to-end system workflows, integrations, APIs, data flows, and technical dependencies.
• Create sequence diagrams, workflow diagrams, and process maps.
• Translate architecture and business requirements into detailed user stories and Given/When/Then acceptance criteria.
• Document JSON request/response payloads, data contracts, field definitions, and validation rules.
• Identify requirements gaps, risks, dependencies, and non-functional requirements.
• Support MVP scoping by breaking features into incremental releases and identifying technical trade-offs.
• Participate in Agile ceremonies, design discussions, sprint planning, and requirements refinement.
• Collaborate with developers and QA to clarify requirements and support testing.

Skills

Business Analysis

APIs & Data Flows

Documentation

Agile Collaboration

Tools

Visio

Lucidchart

Draw.io

Miro

Job description

Location: Toronto, ON – Hybrid

About the Role

We are seeking a Technical Business Analyst to support digital banking initiatives across web and mobile platforms. This role will work closely with architects, developers, QA, and Product Owners to translate business and technical requirements into clear documentation and development-ready user stories.

Key Responsibilities

• Document end-to-end system workflows, integrations, APIs, data flows, and technical dependencies.
• Create sequence diagrams, workflow diagrams, and process maps.
• Translate architecture and business requirements into detailed user stories and Given/When/Then acceptance criteria.
• Document JSON request/response payloads, data contracts, field definitions, and validation rules.
• Identify requirements gaps, risks, dependencies, and non-functional requirements.
• Support MVP scoping by breaking features into incremental releases and identifying technical trade-offs.
• Participate in Agile ceremonies, design discussions, sprint planning, and requirements refinement.
• Collaborate with developers and QA to clarify requirements and support testing.

Required Qualifications

• 7+ years of experience as an IT Business Analyst, Technical Business Analyst, or Systems Analyst within software delivery teams.
• Strong understanding of system integrations, APIs, data flows, and technical dependencies.
• Hands-on experience creating sequence and workflow diagrams using Visio, Lucidchart, Draw.io, Miro, or similar tools.
• Experience writing detailed user stories, acceptance criteria, and technical requirements.
• Comfortable reviewing and documenting JSON payloads and data contracts.
• Experience working directly with engineering teams in an Agile environment.
• Strong communication, analytical, and documentation skills.

Nice to Have

• REST APIs, microservices, or event-driven architecture experience.
• Familiarity with OpenAPI/Swagger, SQL, Jira, Confluence, UML, or BPMN.
• Banking or financial services experience.
• Web and mobile application delivery experience (iOS/Android).

AI in Hiring Notice

Candidates may be assessed using AI-enabled tools as part of the recruitment and evaluation process. Human oversight will be maintained throughout the hiring process.