Business Analyst III #26-26042

Us Tech Solutions; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

US Tech Solutions in Toronto is seeking a Business Analyst III for a 12‑month contract in a hybrid office setting. The role focuses on delivering customer-focused product increments within an Agile pod, collaborating with Product Owners and senior management to shape a clear product vision and backlog.

The ideal candidate has 5–7 years of banking/financial services experience, deep Scrum/Kanban expertise, and strong leadership to guide a pod.

Qualifications

• 5–7 years of banking or financial services experience
• Hands-on Scrum/Kanban experience in product delivery teams
• Proficiency with JIRA (epics, stories, sprints, boards) and Confluence
• Ability to manage a prioritized, value-focused product backlog and align with stakeholders

Responsibilities

• Partner with management to support the delivery of a product vision
• Create and maintain a product backlog; re-prioritize user stories for customer value
• Align with senior management on the product delivery roadmap and release cadence
• Review performance analytics; recommend strategies to improve customer experience
• Provide user story design, development and completion oversight; accept/reject stories against Definition of Done and Acceptance Criteria
• Manage the pod backlog and participate in Scrum/Kanban events
• Raise and resolve delivery blockers; own defect management and escalation
• Engage business partners to prepare for application changes; establish Day 2 processes
• Lead Quarterly Business Review discussions for the product; define OKRs with stakeholders
• Monitor regulatory environment; identify risks and ensure alignment with risk appetite
• Communicate product changes and backlog priorities to business, tech and management
• Mentor teammates; share knowledge; keep stakeholders informed

Skills

Banking / Financial Services Domain

Scrum / Kanban Frameworks

JIRA

Confluence

Product Backlog Management

Stakeholder Communication

Organizational Skills

Leadership Mindset

Education

Undergraduate degree in Business or related field

Job description

Location: Toronto, Ontario – Hybrid (4 anchor days on-site per week)

Duration:12-month contract, (extension possible based on performance and business needs)

Schedule: Mon–Fri, 9:00 AM – 5:00 PM – 37.50 hours per week

Employment Type: Contract (extension and conversion possible based on performance and business needs)

Job Description

• Our client, a leading Canadian financial institution, is seeking a Business Analyst III to join a collaborative, pod-based agile delivery organization in Toronto.
• In this role you will ensure your development team (pod) creates value for the organization through the delivery of customer-focused product increments — aligning with other Product Owners and senior management on a product vision, creating and maintaining a prioritized, value-focused product backlog, managing delivery blockers, and continuously assessing customer feedback.
• You will champion continuous improvement of the product and the delivery process, and ensure work embodies the Agile principles of transparency, collaboration and engagement.
• The successful candidate brings 5–7 years of banking/financial services experience with deep, hands‑on Scrum/Kanban, JIRA and Confluence expertise, plus the leadership mindset to guide a pod.
• In return: a supportive, collaborative team culture, exposure to enterprise-scale agile delivery at a leading financial institution, and genuine extension and conversion potential based on performance and business needs.

Experience: 5–7 years of relevant experience (banking / financial services required)

Experience:

5–7 years of relevant experience (banking / financial services required)

Responsibilities

• Partner with management to support the delivery of a product vision
• Create and maintain a product backlog; continuously re-prioritize user stories that deliver the most customer / end-user value
• Align with senior management on the product delivery roadmap, Minimum Marketable Features / Minimum Viable Products and release cadence
• Review performance analytics; recommend and champion strategies to enhance the customer / end-user product experience
• Provide user story design, development and completion oversight; accept / reject user stories against the agreed Definition of Done and Acceptance Criteria

Agile Delivery & Pod Leadership

• Manage delivery initiatives and oversee the development team (pod) backlog
• Participate in Scrum / Kanban events (stand‑ups, retrospectives); express new ideas for improving product value and delivery efficiency
• Proactively raise and resolve issues that impede efficient delivery of customer‑focused increments
• Own defect management and prioritization
• Act as single point of escalation for the development team, providing guidance and decisioning as needed
• Engage business process partners so customers / end users are prepared for application changes; establish Day 2 processes
• Lead the submission and discussion of the Quarterly Business Review for the product
• Define OKRs in partnership with stakeholders across the organization
• Monitor the regulatory environment; identify, manage and escape risks in alignment with risk appetite
• Communicate product changes and backlog priorities to business, technology and senior management

Team & Culture

• Contribute to a positive, fair and inclusive work environment grounded in Agile principles of transparency, collaboration and engagement
• Mentor team members, share knowledge and experiences, and leverage best practices
• Keep stakeholders informed on status / progress of projects and day‑to‑day activities
• Act as a brand ambassador for the business area and the Client, internally and externally

Required Skillsets

• Banking / Financial Services Domain: 5–7 years of experience in banking or financial services environments, with awareness of regulated delivery and customer‑data sensitivity
• Scrum / Kanban Frameworks: 5–7 years of prior experience applying Scrum and/or Kanban in product delivery teams
• JIRA: 5–7 years of day‑to‑day expertise managing epics, user stories, sprints, boards and delivery reports
• Confluence: 5–7 years creating and maintaining delivery documentation, roadmaps and stakeholder‑facing artifacts
• Product Backlog Management: creating and maintaining a prioritized, value‑focused backlog; scoping user stories with Definition of Done and Acceptance Criteria
• Stakeholder Communication: strong communication skills with stakeholders at all levels, including senior management
• Organizational Skills: strong organization to hit deliverables, targets, timelines and deadlines in a meeting‑heavy cadence (~3 hours/day)
• Leadership Mindset: leading the pod — guidance, decisioning, escalation point and mentorship

Preferred Skillsets

• Understanding of Architectural Design
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
• Defect management and delivery‑blocker resolution track record; QBR / OKR experience a plus

Education:

Undergraduate degree in Business or related field

Certifications:

None required. CSPO and SAFe certifications considered an asset

Licenses:

N/A

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on‑demand and total workforce solutions. To know more about US Tech Solutions, please visit

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement:

By applying, you acknowledge that AI-assisted tools may be used during hiring.