Tech Strategy & Innovation Lead

OMERS / Oxford Properties Group; Toronto; Hybrid; CAD 107,000 - 157,000; Full time

Benefits offered by this job

Incentive plan

Group benefits

Retirement plans

Job summary

OMERS / Oxford Properties Group in Toronto is seeking a senior professional to strengthen the link between Data & Technology and investment stakeholders, aligning technology with business strategy and customer outcomes.

You will develop technology strategies, coach a high-performing team, and monitor outcomes with technology partners, driving measurable value and business performance.

Qualifications

• Bachelor’s degree in a relevant field and 5–7 years of technology-driven roles
• Demonstrated ability to translate business needs into technology solutions; familiarity with enterprise architecture and IT governance
• Strong strategic thinking, problem-solving and team leadership
• Ability to communicate technical concepts clearly to nontechnical audiences, influence management using data-based insights, earn trust, coach others, resolve conflict and navigate complexity with resilience

Responsibilities

• Partner with customers to understand needs and challenges.
• Connect them with D&T offerings, and monitor customer health, issues and outcomes with technology teams.
• Develop tailored technology strategies, maps and roadmaps aligned with business objectives; advise leadership on strategic technology implications, cost transparency and value delivery.
• Coach and lead Customer Success Analysts or Leads; structure ambiguous challenges using clear problem definition and sound judgment.
• Stay current with emerging technology and enterprise trends; identify opportunities and support innovative solutions that improve business performance.

Skills

Technology business partnering

Customer experience

Strategic thinking

Leadership

Stakeholder management

Education

Bachelor’s degree in a relevant field

Job description

OMERS / Oxford Properties Group in Toronto is seeking a senior professional to strengthen the link between Data & Technology and investment stakeholders, aligning technology with business strategy and customer outcomes.

You will develop technology strategies, coach a high-performing team, and monitor outcomes with technology partners, driving measurable value and business performance.