Tech Lead - Testing & Quality Assurance N 4C

BrightClaim; Canada; Hybrid; CAD 52,000 - 95,000; Full time

Job summary

Genpact in Canada seeks a Tech Lead for Testing & Quality Assurance to lead a testers team, craft test plans and scripts, and ensure broad test coverage across projects. The role includes mentoring, progress tracking, and recommending improvements to boost quality and performance.

The ideal candidate has strong QA leadership, agile expertise, and hands-on testing experience with both manual and automated approaches.

Qualifications

• Bachelors or Masters in a relevant field as listed in the qualifications.
• ISTQB Certified Tester and Java SE 8 Programmer certifications are noted in the ad.
• Experience with Agile QA processes and leadership is expected.

Responsibilities

• Lead and manage a team of testers to execute testing activities.
• Develop test plans, test cases, and test scripts from project requirements.
• Coordinate with development teams to ensure coverage across modules.
• Perform manual and automated testing to validate functionality and performance.
• Analyze results and provide improvement recommendations.
• Mentor team members on testing best practices and progress reporting.

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Penetration Testing

People Leadership

Personal Effectiveness

Quality Assurance

Quality Management

Risk Management

Security Testing

Storytelling

Education

Bachelors - Computer Engineering

Bachelors - Computer Science

Bachelors - Information Technology

Masters - Software Engineering

Job description

Tech Lead - Testing & Quality Assurance N

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Lead and manage a team of testers to execute testing activities;
• Develop test plans, test cases, and test scripts based on project requirements;
• Coordinate with development teams to ensure comprehensive test coverage;
• Perform manual and automated testing to validate software functionality and performance;
• Analyze test results and provide recommendations for improvements;
• Mentor team members and provide guidance on testing best practices;
• Monitor and report on testing progress and elevate issues as needed.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

ISTQB Certified Tester - International Society for Technology in Education (ISTE)International Society for Technology in Education (ISTE), Oracle Certified Professional - Java SE 8 Programmer - KodNestKodNest

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Penetration Testing, People Leadership, Personal Effectiveness, Quality Assurance (QA), Quality Management, Risk Management, Security Testing, Storytelling

Language

English

Language Proficiency

Proficient - C2

Job Type

Regular

Master Skill List

Testing & Quality Assurance N

Remote Type

Hybrid

Work Shift

Any (Canada)

Compensation Range

52,000 to 95,000 CAD

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.