Tech Lead - Testing & Quality Assurance N 4C

3201 Headstrong Canada Company; Canada; Hybrid; CAD 52,000 - 95,000; Full time

Job summary

Genpact is seeking a Tech Lead in Testing & Quality Assurance N to steer a team of testers, craft robust test plans, and ensure end-to-end quality across software releases. The role emphasizes manual and automated testing, collaboration with developers, and mentoring junior testers within a hybrid Canadian work setup.

The ideal candidate brings extensive QA experience, leadership skills, and proficiency in agile environments, with a focus on delivering reliable, high-quality software for global

Qualifications

• Bachelor's degrees in Computer Engineering, Computer Science or Information Technology.
• Master's degree in Software Engineering or related field is a plus.
• ISTQB or equivalent testing certifications are beneficial.

Responsibilities

• Lead and manage a team of testers to execute testing activities.
• Develop test plans, test cases, and test scripts based on project requirements.
• Coordinate with development teams to ensure comprehensive test coverage.
• Perform manual and automated testing to validate software functionality and performance.
• Analyze test results and provide recommendations for improvements.
• Mentor team members and provide guidance on testing best practices.
• Monitor and report on testing progress and elevate issues as needed.

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Penetration Testing

People Leadership

Personal Effectiveness

Quality Assurance (QA)

Quality Management

Risk Management

Security Testing

Storytelling

Education

Bachelor's - Computer Engineering

Bachelor's - Computer Science

Bachelor's - Information Technology

Masters - Software Engineering

Job description

Tech Lead - Testing & Quality Assurance N

Ready to turn bold ideas into real‑world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Lead and manage a team of testers to execute testing activities.
• Develop test plans, test cases, and test scripts based on project requirements.
• Coordinate with development teams to ensure comprehensive test coverage.
• Perform manual and automated testing to validate software functionality and performance.
• Analyze test results and provide recommendations for improvements.
• Mentor team members and provide guidance on testing best practices.
• Monitor and report on testing progress and elevate issues as needed.

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Computer Science
• Bachelors - Information Technology
• Masters - Software Engineering

Certifications

• ISTQB Certified Tester - International Society for Technology in Education (ISTE)
• International Society for Technology in Education (ISTE)
• Oracle Certified Professional - Java SE 8 Programmer - KodNestKodNest

Required Skills

• Agile Methodology
• Client Relations
• Collaboration Tools
• Design Thinking
• Executive Presence
• Inclusion
• Penetration Testing
• People Leadership
• Personal Effectiveness
• Quality Assurance (QA)
• Quality Management
• Risk Management
• Security Testing
• Storytelling

Language English Language Proficiency - Proficient - C2

Additional Job Location - Job Type Regular

Master Skill List - Testing & Quality Assurance N

Remote Type - Hybrid Work

Shift - Any (Canada)

Compensation Range- 52,000 to 95,000 CAD

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.