TECH Experience Assistant Manager: Lead Growth & Sales

London Drugs INTERNAL; Nanaimo; On-site; CAD 42,000 - 56,000; Full time

Job summary

London Drugs is seeking an Assistant Manager - TECH Experience to develop and lead the TECH division within the store. You will support profitability, manage inventory, and coach a sales team across Photo Electronics, PhotoLab, Audio Video Systems and Computer categories.

You will deliver superior customer experiences, partner with the Manager – TECH Experience, and be an ambassador for London Drugs while driving daily sales goals and staff development.

Qualifications

• Strong understanding of the TECH Department’s operational software and support systems.
• Knowledge of desktop PCs and Windows-based operating systems.
• Thorough understanding of all TECH products and services in Photo Electronics, PhotoLab, Audio Video Systems and Computer categories.
• Familiarity with Franklin Covey workshops such as The 7 Habits for managers and Leadership: Great Leaders, Great Teams, Great results.
• Strong merchandising knowledge and ability to update technical knowledge through seminars or product sessions.

Responsibilities

• Perform tasks expected of TECH Advisors and TECH Specialists.
• Assist in monitoring the financial aspect of the TECH area to ensure profitability.
• Help manage inventory to meet TECH area and customer requirements with inventory control.
• Lead TECH department teams to maximise sales events and productivity.
• Set daily sales and task goals and coordinate with Senior Management on progress.
• Stay updated on new products and industry technologies related to cameras, mobile devices, PCs, TECH Services and TVs.
• Monitor competitors’ ads and strategies and shop competitors regularly.
• Demonstrate strong leadership to manage team members.

Skills

Tech software knowledge

Windows/PC knowledge

Tech products expertise

Franklin Covey workshops

Merchandising knowledge

Continuous learning

Job description

London Drugs is seeking an Assistant Manager - TECH Experience to develop and lead the TECH division within the store. You will support profitability, manage inventory, and coach a sales team across Photo Electronics, PhotoLab, Audio Video Systems and Computer categories.

You will deliver superior customer experiences, partner with the Manager – TECH Experience, and be an ambassador for London Drugs while driving daily sales goals and staff development.