Team Member *New Centre Opening*

Splitsville Entertainment Inc.; Pickering; On-site; CAD 19,000 - 28,000; Part time

Benefits offered by this job

50% off food

$1 bowling

Ongoing training and development

Management training programs

Mental health support benefits

Job summary

Splitsville Entertainment in Pickering is seeking Team Members for a November 2026 start (anticipated Nov 16, 2026). Roles are available in part-time and full-time, with opportunities to work across departments and provide outstanding guest experiences.

The position emphasizes friendly guest service, bowl-related assistance, inquiries, and food preparation per recipes. We offer training programs, perks including 50% food discounts and $1 bowling, and ongoing development to advance your career.

Qualifications

• Passion for guest service.
• Love to bowl.
• Friendly, energetic, positive attitude.
• Excellent communication and interpersonal skills.
• Be a team player.
• Ability to multitask; stays calm under pressure.
• Flexible schedule (days, nights, weekends, holidays).

Responsibilities

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handle guest inquiries.
• Prepare food adhering to recipes and specifications.
• Be aware of promotions, specials, and current pricing.
• Maintain guest satisfaction by checking in after service and managing needs.
• Record lane stop calls and FPS as required.
• Restock and prepare supplies for shift change or close.
• Maintain records and checklists; ensure cleanliness and safety.
• Adhere to health and safety policies and be courteous with guests and team members.
• Communicate with shift leaders and managers.
• Other duties as required.

Skills

Guest service

Communication

Team player

Multitasking

Calm under pressure

Flexible schedule

Job description

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

If so, then look no further!

Join us on our next big adventure! We're recruiting now for November 2026 (anticipated start date: November 16, 2026) at our brand-new Pickering centre.

We are hiring both part-time and full-time team members!

The Why...

Join Splitsville as a Team Member and in return you'll get:

• 50% off food when you are working
• $1 bowling
• Ongoing training and development, with the opportunity to fast track your career
• Access to our in-house management training programs
• Mental health support benefits

The What...

A Team Member at Splitsville is a dynamic role which means you may be required to work in multiple departments, but if you have a passion for a particular area, we'd like to hear from you!

• Provide friendly and exceptional guest service at all times.
• Assist guests with setting up their bowling experience.
• Answer the phone and handles guest inquiries.
• Prepare great tasting food adhering to all recipes and specifications.
• Be aware of all promotions, specials, and current pricing.
• Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary and responding to guest needs in a timely manner.
• Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
• Restock and prepare supplies for shift change and or close.
• Maintain record of daily operations as required with communication book and checklists.
• Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville's cleanliness standards.
• Adhere to all company policies and procedures including all health and safety policies and procedures.
• Be polite and courteous with guests and fellow team members.
• Communicate with shift leaders and managers.
• Other duties as required.

To be successful you will have:

• A passion for guest service
• Love to bowl
• Friendly, energetic, positive attitude
• Excellent communication and interpersonal skills
• Be a team player
• The ability to multitask; stays calm under pressure.
• Flexible schedule (available days, nights, weekends, holidays)

The Who...

Splitsville Entertainment is Canada's premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.

At Splitsville we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

--