Team Leader, Reconciliations

RBC; Bedford; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Bonuses & benefits

Coaching & development

Dynamic team

Work-life balance

Job summary

RBC in Bedford, Canada seeks a senior operations leader for the Reconciliation Team. You will guide daily operations, train staff, and ensure controls are understood and followed to support a smooth, efficient department.

You will lead with a focus on coaching, cross-training, risk mitigation, and exceptional client service while aligning with RBC values.

Qualifications

• University degree or College Diploma or any equivalent combination of qualifications and/or experience.
• 3+ years in a Capital Markets and/or reconciliation based role.
• Strong organizational and time management skills.
• Problem Solving /Analytical Thinking.
• Diplomacy and tact to deal with staff and all levels of internal and external clients.
• Ensure working environment provides motivation and development opportunities.
• Promote ongoing cross-training for all positions to ensure availability of primary/secondary back up.
• Developing a culture of continuous self development.

Responsibilities

• Supports management team in providing leadership, with an emphasis on coaching cross training and teamwork.
• Identify performance gaps within the team and initiate discussion with manager on how to close the gaps.
• Responsible for training and cross training of staff and be the first contact for queries from reconciliation team.
• Check and validate accuracy of reconciliation spreadsheets when Manager is absent. Sign off as mandated.

Skills

Communication

Critical Thinking

Customer Service

Interpersonal Relationship Management

Operational Delivery

Process Improvements

Time Management

Education

University degree or College Diploma

Job description

Job Description

What is the opportunity?

This position is responsible for leading the daily operations and acts as a liaison for escalation and information resource for the Reconciliation Team. The primary focus is to provide leadership and vision to the team through ongoing training initiatives, ensuring controls are well understood and adhered to and support the manager ensuring all sections of the department operate smoothly and efficiently. The incumbent will seek to maximize operational effectiveness, reinforce positive client service experience and mitigate risk. All responsibilities will be carried out in accordance with Code of Conduct, RBC Values and Standing Order.

What will you do?

• Supports management team in providing leadership, with an emphasis on coaching cross training and teamwork.
• Identify performance gaps within the team and initiate discussion with manager on how to close the gaps.
• Responsible for training and cross training of staff and be the first contact for queries from reconciliation team.
• Check and validate accuracy of reconciliation spreadsheets when Manger is absent. Sign off as mandated.

What you need to succeed?

Must Have's

• University degree or College Diploma or any equivalent combination of qualifications and/or experience.
• 3+ years in a Capital Markets and/or reconciliation based role
• Strong organizational and time management skills.
• Problem Solving /Analytical Thinking.
• Diplomacy and tact to deal with staff and all levels of
• internal and external clients.
• Ensure working environment provides motivation and
• development opportunities.
• Promote ongoing cross-training for all positions to ensure availability of primary/secondary back up.
• Developing a culture of continuous self development.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

90 WESTERN PKY:BEDFORD

City:

Bedford

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-20

Application Deadline:

2026-11-03

Note** : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.