Senior Operations Analyst

RBC; Toronto; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Total rewards program

Coaching and development opportunities

Flexible work/life balance

Job summary

RBC in Toronto, Canada is seeking a Senior Operations Analyst to support the production and verification of financial data for statements, ensuring accuracy and timeliness.

The role involves resolving reporting issues, coordinating with business units, and driving continuous improvement in workflows and controls. Strong analytical and communication skills are essential.

Qualifications

• University degree in Business, Finance or Commerce required.
• Experience 2–5 years in financial industry with financial/regulatory reporting for clients.
• Strong understanding of statutory and financial reporting requirements for institutional clients.

Responsibilities

• Identify and resolve problems and work with internal/external contacts to ensure corrective actions and proper procedures are put in place.
• Establish an environment of continuous improvement that assesses workflow, processes, and procedures on an ongoing basis, ensuring maximum efficiency and quality within the department.
• Process/Reconcile relevant entries to respective systems and platform where and when applicable.
• Assist with 3rd party fund transfers/LOI/Donations.
• Communicate with target dependents on Pooled/mutual fund transactional/reconciliation issues.
• Focus on satisfaction of clients by ensuring deliverables meet client needs and expectations.
• Minimize operational and reputation risks to RBC I&TS by escalating all issues to supervisor/manager.
• In consultation with the Manager, promote ongoing training and development of staff.
• Support department initiatives and positively influence peers to promote a strong productive team.

Skills

Account Reconciliations

Active Learning

Adaptability

Analyze Information

Business Appraisals

Critical Thinking

Customer Service

Decision Making

Effectiveness Measurement

Mutual Funds

Office Administration

Operational Delivery

Process Improvements

Education

University degree in Business, Finance or Commerce

MBA or CPA

Tools

Microsoft Office

Job description

What is the opportunity?

The Senior Operations Analyst plays a significant role in the production and verification of financial data to produce financial statements within prescribed deadlines. The incumbent identifies and resolves reporting problems and works with the business units to ensure corrective action/s and proper procedures are in place. These positions work closely with coordinating groups and internal groups for processing and/or reconciling of relevant transactions within their respective business units. The incumbent places a high priority on accuracy and timeliness.

Job Description

What is the opportunity?

The Senior Operations Analyst plays a significant role in the production and verification of financial data to produce financial statements within prescribed deadlines. The incumbent identifies and resolves reporting problems and works with the business units to ensure corrective action/s and proper procedures are in place. These positions work closely with coordinating groups and internal groups for processing and/or reconciling of relevant transactions within their respective business units. The incumbent places a high priority on accuracy and timeliness.

What will you do?

• Identify and resolve problems and work with internal/external contacts to ensure corrective actions and proper procedures are put in place.
• Establish an environment of continuous improvement that assesses workflow, processes, and procedures on an ongoing basis, ensuring maximum efficiency and quality within the department.
• Process/Reconcile relevant entries to respective systems and platform where and when applicable.
• Assist with 3rd party fund transfers/LOI/Donations.
• Communicate with respect target dependents (ie investment manager / Fund Sponsor / Custodians, Administrators from other departments with RBC IS etc) on Pooled/mutual fund transactional/reconciliation issues.
• Focus on satisfaction of clients by ensuring deliverables meet client needs and expectations.
• Minimize operational and reputation risks to RBC I&TS by escalating all issues to supervisor/manager.
• In consultation with the Manager, promote ongoing training and development of staff.
• Support department initiatives and positively influence peers to promote a strong productive team.

What do you need to succeed?

Must-have:

• University Degree on Business, Finance or Commerce.
• 2-5 years of experience in the financial industry managing financial and regulatory reporting for clients.
• Strong understanding of Institutional Client statutory and financial reporting requirements.
• Experience with automation and efficiency programs.
• Exceptional written and verbal communication and presentation skills and ability to deal with stakeholders at all levels of the organization.
• Proficiency in Microsoft office applications.

Nice-to-have

• MBA or CPA
• Industry related courses/designations

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

Account Reconciliations, Active Learning, Adaptability, Analyze Information, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Mutual Funds, Office Administration, Operational Delivery, Process Improvements

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-21

Application Deadline: 2026-11-05

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$55,000.00 - $90,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.