Manager, Equity Clearing

Royal Bank of Canada; Toronto; In loco; CAD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Royal Bank of Canada in Toronto is seeking a Manager in Operations to lead daily reconciliations, support teams with escalations, and ensure tasks meet agreed SLAs. The role covers coaching, audits, and compliance across RBC policies and SOX requirements.

You will oversee staffing, escalation, and performance reviews while coordinating with a dynamic Capital Markets team. The position requires a strong operations mindset and 5+ years in related roles within Canada.

Competenze

• 5+ years of related experience in operations or financial services.
• Ability to prioritize, multi-task, and work in a fast-paced environment.
• Self-starter, well organized and able to work independently.
• Willing to work US and Canadian holidays as necessary.
• Technical knowledge of MS Office, especially Excel.
• Strong understanding of trade life cycle from execution to settlement.
• FINRA series 99 registration required.

Mansioni

• Review daily reconciliations performed by your teams.
• Support teams with escalations and issues on their desks.
• Cover desks when others are sick or on vacation.
• Ensure reconciliations and tasks are completed daily by SLAs.
• Escalate issues to management promptly.
• Ensure mandatory learning courses are completed on time.
• Provide feedback and coaching to direct reports.
• Assist with internal and external audit inquiries.
• Ensure processes and controls comply with RBC policies, SOX and regulations.
• Ensure appropriate staffing and coverage during operating days/hours.
• Elevate issues to management as required.
• Complete performance assessments and discussions on schedule.

Conoscenze

Customer Service

Customer Service Management

Decision Making

Interpersonal Relationship Management

Investment Performance Measurement

Operational Delivery

Process Improvements

Risk Management

Time Management

Treasury Management

Strumenti

Excel

Descrizione del lavoro

What is the opportunity?

As Manager in Operations you play a critical role in ensuring all responsibilities and reconciliations performed by your teams are completed on a daily. This helps mitigate significant risk to clients, internal partners and business units on a daily basis, and your efforts are vital to the overall success of the organization.

What will you do?

• Review all daily reconciliations performed by your teams daily
• Support your teams on a daily basis with all escalations and issues on their desks
• Assist your team leads with covering desks when others on the team are sick or on vacation
• Ensure all reconciliations and tasks are completed daily by your teams by the required SLAs
• Escalate all issues to your manager in a timely manner
• Ensure all mandatory learning courses across the team are completed by the required due dates.
• Provide feedback and coaching to your direct reports on an ongoing basis
• Assist with internal and external audit inquiries
• Ensure all activities, processes and controls across the teams are in compliance with relevant RBC Policies, Standing Orders, SOX and industry Regulations
• Ensure teams are appropriately staffed and adequate coverage is in place during team operating days/hours.
• Appropriately elevate issues to your manager and above (as required) in a timely manner
• Ensure employee performance assessments (mid/year-end) and discussions across the teams are completed by the required dates.

What you need to succeed?

• 5+ years related experience
• Ability to prioritize work, multi-task responsibilities and work in a fast paced and busy environment
• Self-starter, well organized and able to work independently
• Willing to work US and Canadian holidays as necessary
• Technical knowledge of MS Office products such as Excel
• Sound knowledge of trade life cycle from execution to settlement
• FINRA series 99 registration required

What's in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

• Customer Service
• Customer Service Management
• Decision Making
• Interpersonal Relationship Management
• Investment Performance Measurement
• Operational Delivery
• Process Improvements
• Risk Management
• Time Management
• Treasury Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CAPITAL MARKETS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-10-23

Application Deadline: 2026-11-08 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.