Senior Specialist, Corporate Actions Response Tendering

rbc; Toronto; On-site; CAD 55,000 - 90,000; Full time

Job summary

RBC in Toronto is seeking a Client Elections Administrator to manage and validate client elections for corporate actions, ensuring timely submissions to central depositories, sub-custodians, and issuers. You will seek clarifications on ambiguous instructions and send rejection notices when required.

Responsibilities include reviewing instructions, prioritizing urgent elections, reconciling tenders daily, and supporting process improvements to enhance service quality.

Qualifications

• 2-4 years back office experience within financial services industry.
• Knowledge of Corporate Action Principals & Custody Platforms.
• Intermediate MS Office Suite (Excel, Word, Outlook, etc.)
• Nice-to-have: Canadian Securities Course

Responsibilities

• Review and validate incoming client instructions ensuring accurate and complete information is provided and all requirements are fulfilled.
• Manage response tendering workflows with priority to urgent elections and tight deadlines.
• Ensure all tenders are reconciled, balanced, and accounted for daily.
• Support operational changes to streamline processes and enhance customer service.

Skills

Back Office

Corporate Actions

Custody Platforms

MS Office

Education

Canadian Securities Course

Job description

Job Description

What is the opportunity?

In this role, you will be responsible for managing and validating client elections with accurate and timely submission to central depositories, sub-custodians, and transfer agents/issuers by the stated deadline. You will seek clarification of invalid, incorrect and/or ambiguous client instructions and send rejection notices to clients where required. In addition, you will provide thorough resolution to issues and/or queries related to client elections on Corporate Action events.

What will you do?

Review and validate incoming client instructions ensuring accurate and complete information is provided and all requirements are fulfilled. Where instructions are deemed incomplete or ambiguous, rejection notices are sent to clients in a timely manner
Manage response tendering workflows giving priority to urgent elections while managing short deadlines and high volumes.
Ensure all tenders are reconciled, balanced, and accounted for on a daily basis
Support in the implementation of operational changes/improvements to streamline processes and enhance customer service. Identify and recommend areas for improved efficiency and simplification
Escalate all critical issues identified immediately to ensure risk mitigation and control.
Ensure errors and omissions are maintained at an absolute minimum or where occurring are not repetitive in nature as part of managing key risk indicators
Investigate escalations and work with various parties for resolution where possible. Further elevate unsolved issues to management team to ensure risk containment
Monitor and assist with reconciliation of asset breaks where applicable
Respond to all client queries in a timely manner providing all necessary information and backup for quick resolution.

What do you need to succeed?

Must haves:

• 2-4 years Back Office experience within financial services industry
• Knowledge of Corporate Action Principals & Custody Platforms
• Intermediate MS Office Suite (Excel, Word, Outlook, etc.)

Nice-to-have:

• Canadian Securities Course

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across business.

Job Skills

• Active Learning
• Communication
• Critical Thinking
• Customer Service
• Operational Delivery
• Process Improvements
• Risk Control
• Teamwork
• Time Management

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-10-16 Application Deadline: 2026-10-31 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Pay Range

The expected pay range for this position is:
$55,000.00 - $90,000.00
The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to brin