Team leader, Management support and expertise support

Desjardins; Richmond Parish; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance including telemedicine

Health/wellness reimbursements & telew

telework equipment

Job summary

Desjardins seeks a Team Leader to coordinate a unit of experienced professionals, drive initiatives, and monitor progress with a focus on performance and client satisfaction.

You will guide talent development, shape service offerings, and collaborate with stakeholders across fields to ensure on‑time, on‑budget delivery. Strong French language skills are required and a Bachelor’s degree is expected.

Qualifications

• Bachelor's degree in a related field or equivalent.
• Minimum six years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Help determine your unit’s service offer and ensure projects are planned and executed.
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction.
• Develop training and skills development strategies and action plans for team members.
• Resolve complaints and problems in accordance with organizational practices.
• Play a non‑decision‑making role in hiring, performance management, discipline, and skills development; manage the budget.

Skills

Team leadership

Coaching

Stakeholder management

Budget management

Talent development

Communication

French language

Education

Bachelor's degree

Job description

Required

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your specialty area.You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. You advise and lead decision‑making bodies. More specifically, you will be required to:

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non‑decision‑making role in hiring, performance management, discipline, and skills development. Manage the budget.

Required

As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your specialty area.You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. You advise and lead decision‑making bodies. More specifically, you will be required to:

• Help determine your unit’s service offer and ensure your projects and activities are planned and executed
• Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
• Develop training and skills development strategies and action plans for team members
• Help resolve complaints and problems in accordance with the organization’s practices
• Play a non‑decision‑making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Collaborates, Develops talent, Directs work, Engagement, Innovation

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Management support and expertise support (FG)