Senior Advisor, Operational efficiency

Desjardins; Montreal West; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary including annual

4 weeks vacation

Defined benefit pension

Group insurance incl. telemedicine

Health and wellness expense reimburse

Telework equipment provided

Job summary

Desjardins is seeking a Senior Operational Efficiency Advisor in Montreal to design and improve business processes and operations across multiple sectors. You will lead complex strategic initiatives, interact with senior stakeholders, and advise on planning, execution and monitoring to boost efficiency.

The role requires a Bachelor’s degree, 8+ years of experience, and fluency in French. A competitive benefits package and a defined pension are offered, with telework support where eligible.

Qualifications

• Bachelor's degree in a related field and eight years of relevant experience.
• Knowledge of French is required.
• Combination of qualifications and experience may be considered.

Responsibilities

• Advise clients and partners to position, plan, develop, execute and monitor strategic projects and initiatives.
• Develop and update policies, standards, models and programs to support your unit’s strategic initiatives.
• Identify, analyze, diagnose and address major issues and make recommendations to decision‑making bodies.
• Monitor the industry to anticipate trends and develop best practices for the organization.
• Represent your unit before senior management committees and decision‑making bodies.
• Represent and negotiate on behalf of Desjardins and enter agreements with external partners.

Skills

Action oriented

Customer Focus

Differences

Drive results

Interpersonal Savvy

Nimble learning

Organizational savvy

Strategic mindset

Education

Bachelor's degree in a related field

Job description

Required

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help develop and recommend strategic directions and business positions. Your initiatives require extensive knowledge of your field. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy is therefore essential. You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision‑making bodies. More specifically, you will be required to:

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision‑making bodies
• Monitor the industry to understand and anticipate trends in your field and make recommendations to develop best practices for the organization
• Represent your unit before senior management committees and decision‑making bodies
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations

Required

As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational efficiency. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help develop and recommend strategic directions and business positions. Your initiatives require extensive knowledge of your field. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields. Interpersonal savvy is therefore essential. You serve as expert advisor and subject matter expert, as well as resource person and coach for senior management and decision‑making bodies. More specifically, you will be required to:

• Advise clients and partners to help them position, plan, develop, execute and monitor strategic projects and initiatives
• Develop and update policies, standards, models and programs to support your unit’s strategic projects and initiatives
• Identify, analyze, diagnose and address major issues and make recommendations to decision‑making bodies
• Monitor the industry to understand and anticipate trends in your field and make recommendations to develop best practices for the organization
• Represent your unit before senior management committees and decision‑making bodies
• Represent and negotiate on behalf of Desjardins and enter the organization into agreements with external partners and organizations

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of eight years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

• Action oriented
• Customer Focus
• Differences
• Drive results
• Interpersonal Savvy
• Nimble learning
• Organizational savvy
• Strategic mindset

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-09-15