Team Leader, Business Support & Member Experience

Conexus Credit Union; Regina; On-site; CAD 78,000 - 98,000; Full time

Job summary

Conexus Credit Union in Regina seeks a forward-thinking Team Leader for the Business Support Centre. You will lead the team, deliver services to meet members’ needs, and adapt to new technologies while guiding projects and testing environments.

The role requires at least 2+ years in leadership and exposure to Agriculture or Commercial lending, with a focus on coaching, collaboration, and customer experience.

Qualifications

• 2+ years of demonstrated leadership in a formal or informal role.
• 2+ years of exposure to Agriculture and/or Commercial lending.
• Strong interpersonal and communication skills.

Responsibilities

• Coach and empower employees through thoughtful questions to analyze risk and deliver exceptional member experiences.
• Leverage technology to reduce barriers to serving members and improve banking experiences.
• Direct reports: guide learning plans and achieve team goals.
• Co-facilitate meetings, process changes and collaboration with neighboring departments.

Skills

Leadership

Coaching

Communication

Time management

Job description

Conexus Credit Union in Regina seeks a forward-thinking Team Leader for the Business Support Centre. You will lead the team, deliver services to meet members’ needs, and adapt to new technologies while guiding projects and testing environments.

The role requires at least 2+ years in leadership and exposure to Agriculture or Commercial lending, with a focus on coaching, collaboration, and customer experience.