Team Leader, Business Support Centre

HR Ghost Board; Regina, Moosomin; On-site; CAD 78,000 - 98,000; Full time

Job summary

Conexus is seeking a Team Leader for the Business Support Centre to lead the team and oversee delivery of services to our members across Saskatchewan branches. The role emphasizes coaching, risk analysis, and leveraging technology to improve the member banking experience.

Based in Regina, Moosomin, or Saskatoon, with openness to other Conexus locations where space is available, you will guide direct reports and participate in cross-department initiatives and process changes.

Qualifications

• 2+ years of demonstrated leadership in either a formal or informal role.
• 2+ years of exposure to Agriculture and/or Commercial lending.

Responsibilities

• Lead the Business Support Centre team to deliver member services and oversee service delivery across branches.
• Coach employees and drive individual learning plans and team goals.
• Collaborate with neighboring departments to support process changes and initiatives.
• Leverage technology to improve the member banking experience and reduce barriers.

Skills

Leadership

Coaching

Risk analysis

Job description

At Conexus , we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province.

We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus.

As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis.

The bigger picture

We’re looking for a highly motivated, forward-thinking person to come on board as our Team Leader, Business Support Centre. You will lead the Business Support team to provide and oversee the delivery of services to meet our members’ needs. This includes adapting to new technologies and providing knowledge and expertise to task forces, projects and testing environments.

The preferred location for this position is within Regina, Moosomin, or Saskatoon, however this opportunity is open to any Conexus location, as long as space is available.

How you’ll be spending your time

• Coaching and empowering employees through thought provoking questions to analyze risk and provide exceptional experience to our peers and partners
• Leveraging available technology to reduce barriers to serving members, improving their banking experience
• Leading direct reports to successfully achieve individual learning plans and team goals
• Co-facilitation of meetings, process change and collaboration sessions with neighboring departments

The way people describe you

• You’re a driven individual who strives to grow the success of your team and can confidently coach your team members in a VUCA environment
• You continuously look for opportunities to grow and develop your skillset
• You are strongly aligned to our strategy and understand the Credit Union culture. You can provide feedback in a way that aligns to our values and encourages bold and creative solutions
• You display flexibility in adapting to changing conditions and have the skills to work and operate within grey areas
• You possess excellent interpersonal, relationship building and communication skills
• You are confident engaging in critical conversations with your team as well as other stakeholders
• You have a record of strong time management, planning and organization skills to manage multiple priorities within a dynamic work environment
• Your analytical skills allow you to make decisions based on risk to the credit union and member impacts

The experience you bring

• 2+ years of demonstrated leadership skills in either a formal or informal role
• 2+ years of exposure to Agriculture and/or Commercial lending

Salary Range:

$78,175 - $97,714 with 10% Short Term Incentive Target

We are excited to welcome candidates who bring a blend of academic, professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However, we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences, as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that we’ve been searching for! This opportunity closes on October 4, 2026.