Team Lead, Ocean Import

Jobtailor; Saint-Laurent-de-l'Île-d'Orléans; On-site; CAD 65,000 - 90,000; Full time

Job summary

DSV seeks an experienced logistics specialist to oversee shipment management, ensure regulatory compliance, and coordinate daily operations. You will mentor staff, optimize carrier schedules, and drive KPI performance at our Montreal area site.

The role requires strong organizational and communication skills in English and French, with experience in freight forwarding and ISO standards support. On-site position with growth opportunities.

Qualifications

• Education in supply chain logistics or international transportation.
• Minimum two years in a freight forwarding environment.
• CIFFA and Dangerous Goods certifications are assets.
• Strong planning, organization, and prioritization abilities.
• Fluent in English; bilingual in English and French is preferred.

Responsibilities

• Oversee processing, movement, and monitoring of shipments in transit.
• Supervise shipment handling per company guidelines and regulations.
• Coordinate carrier schedules and tender shipments.
• Prepare and publish reports as requested.
• Mentor and train new staff.
• Identify problems and implement solutions.
• Support ISO 9001 and ISO 45001 commitments at the Montreal location.
• Contribute to quality, health, safety, and environmental objectives.

Skills

Shipment Management

Cost Containment

KPI Achievement

Problem-Solving

Analytical Skills

Organizational Skills

Time Management

Attention to Detail

MS Office Proficiency

CargoWise Experience

Education

Education in supply chain logistics, international transportation, or related field

CIFFA Certificate

Dangerous Goods Certification

Tools

CargoWise

Microsoft Office Suite

Job description

• Oversee the processing, movement, and monitoring of all shipments while in transit
• Supervise shipment handling in compliance with DSV corporate guidelines and government regulations
• Communicate directly with customers, overseas offices, and carriers
• Manage and coordinate shipments daily
• Direct day-to-day desk-level operations of the Operations Department
• Champion processes and procedures to meet or exceed company KPI requirements
• Establish and coordinate carrier schedules and tender shipments
• Prepare and publish reports as requested
• Mentor and train new staff
• Identify problems proactively and implement appropriate solutions
• Manage shipment cost containment
• Evaluate shipments, consolidate loads, and select cost-effective delivery methods
• Communicate with customers regarding relevant issues and resolutions
• Manage new account implementation from standard operating procedure through execution
• Support ISO 9001 and ISO 45001 certification commitments at the Montreal location
• Perform tasks supporting quality, health, safety, and environmental objectives and targets
• Follow DSV policies, procedures, guidelines, and Quality Health Safety Environment requirements
• Promote sustainability, health, and safety in day-to-day activities

Requirements

• Education in supply chain logistics, international transportation, or a related field of study
• Minimum two (2) years’ experience in a freight forwarding environment
• CIFFA certificate, an asset
• Dangerous Goods certification, an asset
• Proven ability to plan, organize, and establish priorities to meet goals and achieve results
• Good command of English, verbally and in writing
• Proficient in both English and French
• Above average customer service skills
• Demonstrated leadership and management skills
• Excellent organizational and time management skills
• Ability to manage tight deadlines
• Excellent problem-solving and analytical skills
• Attention to detail and punctuality
• Proficient in Microsoft Office suite
• CargoWise experience, an asset
• Ability to communicate effectively in a diverse multicultural environment
• Ability to work prolonged periods sitting and standing at a desk and working on a computer

Core Competencies

Demonstrates expertise in supply chain logistics and international transportation, with a strong focus on shipment management, compliance with regulations, and customer communication. Proficient in managing operations, mentoring staff, and supporting quality and safety standards.

Highest-signal resume keywords

• Supply Chain Logistics
• Freight Forwarding Experience
• CIFFA Certificate
• Dangerous Goods Certification
• CargoWise Experience

Hard Skills

• Shipment Management
• Cost Containment
• KPI Achievement
• Problem-Solving
• Analytical Skills
• Organizational Skills
• Time Management
• Attention to Detail

Soft Skills

• Customer Service Skills
• Leadership Skills
• Effective Communication
• Multicultural Communication

Certifications & Qualifications

• CIFFA Certificate
• Dangerous Goods Certification

Industry Keywords

• ISO 9001
• ISO 45001
• Quality Health Safety Environment
• Sustainability
• Freight Forwarding

Tools & Technologies

• Microsoft Office Suite