Team Lead

Alberta Health Services; Whitecourt; On-site; CAD 44,000 - 75,000; Full time

Benefits offered by this job

Vehicle provided

Job summary

Alberta Health Services seeks a Team Lead for Protective Services to direct and coordinate the Protective Services Team at Whitecourt Healthcare Centre. You will lead day-to-day activities, ensure accountability, and build strong internal/external relationships to support the department's mission.

The role emphasizes collaborative leadership, decision-making in a fast-paced healthcare setting, and ongoing development to meet organizational goals.

Qualifications

• Valid Class 5 non-GDL driver's license.
• Community Peace Officer Level I designation within one year.
• Valid PARE.
• Minimum 2 years’ experience in a security role.
• Public speaking capabilities.
• Proven multitasking and effective decision-making abilities.

Responsibilities

• Provide direction, team leadership and organization over the Protective Services Team.
• Make unit-level decisions in support of the department's goals.
• Develop strong working relationships with internal and external stakeholders.
• Support alignment with Alberta Health Services' vision and business plan.

Skills

Team leadership

Public speaking

Multi-tasking

Decision making

Communication

Report to Manager

Education

2 years post-secondary ed in law enforcement or security

WHMIS training (asset)

Tools

First Aid certificate

BCLS - Level C

CPI Non-violent Crisis Intervention (asset)

Pressure Point Control Tactics (asset)

Job description

Your Opportunity:
Description:
The Team Lead for Protective Services performs a team leadership role within the Protective Services department and reports directly to the Manager of Operations – Protective Services. This position is responsible and accountable for providing the direction, team leadership and organization over the activities of the Protective Services Team in support of the vision, mission and business plan of Alberta Health Services. The position is responsible and accountable for making unit-level decisions and having a leadership responsibility for contributing to the achievement of the goals of the Protective Services Department. The Team Lead for Protective Services will develop and maintain strong working relationships with key internal and external stakeholders.
Classification: Team Lead Union: Exempt Unit and Program: Protective Services Primary Location: Whitecourt Healthcare Centre Location Details: As Per Location Negotiable Location: Within North Zone Employee Class: Regular Full Time FTE: 1.00 Posting End Date: 08-SEP-2026 Date Available: 07-SEP-2026 Hours per Shift: 12 Length of Shift in weeks: 8 Shifts per cycle: 26 Shift Pattern: 4 On 4 Off, Days, Evenings, Nights, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $31.64 Maximum Salary: $54.36 Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications

• Valid Class 5 non-GDL driver's license.
• Currently have or able to attain and maintain a Community Peace Officer Level I designation within one year.
• Valid PARE.
• Minimum 2 years’ experience in a security role.
• Ideally in an organization of significant size, complexity, and diversity (healthcare experience an asset).
• Public speaking capabilities.
• Proven multi-tasking and effective decision-making abilities in a fast paced, stressful environment.
• A demonstrated clear pattern of professional and personal development.

Additional Required Qualifications

• As Required.

Preferred Qualifications

• 2 years post-secondary education in Law Enforcement, Social Studies, or Security & Asset protection.
• Equivalencies of education and experience may be considered WHMIS training preferred.
• Certificate in CPI Non-violent Crisis Intervention an asset.
• Valid First Aid certificate preferred; valid BCLS - Level C certificate preferred.
• Pressure Point Control Tactic Certificate an asset.