Supervisor

Alberta Health Services; Medicine Hat; On-site; CAD 57,000 - 97,000; Full time

Job summary

Alberta Health Services in Medicine Hat seeks an experienced supervisor to oversee pre-hospital care operations, patient transfer services and special operations within the South Zone. You will analyze resource requirements, lead teams, and drive initiatives that align with provincial objectives while ensuring high standards of patient care.

The role requires ACP registration, 5+ years in emergency services, and a valid Alberta Class 4 license.

Qualifications

• Graduate of an ACP-approved paramedic program and registered with ACP in good standing.
• Minimum 5 years in Emergency Service, preferably in a large, complex organization.
• Valid Alberta Class 4 Operator license with no more than 6 demerits.

Responsibilities

• Daily operational field management of pre-hospital care and patient transfer services.
• Planning, allocating and managing physical and human resources to meet the greatest needs.
• Promoting quality improvement to enhance service delivery and staff safety.
• Performance management to ensure adherence to medical protocols and standards.

Skills

Leadership

Decision-making

Communication

Organizational skills

Crisis management

Education

ACP-registered paramedic program

Management/Healthcare admin degree preferred

Job description

Daily operational field management of pre-hospital care, patient transfer services and special operations. Planning, allocating and managing physical and human resources and assessing resource requirements to meet the greatest needs in service delivery. Promoting innovative practice and quality improvement to enhance service provision consistent with regional and provincial objectives. The safety performance of the staff and the development and implementation of mitigation strategies related to work-related lost time events. Communication to staff related to corporate, departmental and branch operations, ensuring staff have the information to safely and effectively perform required tasks. Performance management/evaluation, ensuring performance is consistent with established standards, medical protocols, policies and procedures to ensure quality patient care and service delivery.

• Transition Company: Emergency Health Services
• Union: Exempt
• Unit and Program: South Zone - District 4
• Primary Location: Medicine Hat Regional Hospital
• Negotiable Location: Within South Zone
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 15-SEP-2026
• Date Available: 04-OCT-2026
• Length of Shift in weeks: 8
• Shifts per cycle: 28
• Days Off: As Per Rotation
• Minimum Salary: $41.16
• Maximum Salary: $70.58
• Vehicle Requirement: Driver's License, Vehicle Provided

• Transition Company: Emergency Health Services
• Classification: Supervisor
• Union: Exempt
• Unit and Program: South Zone - District 4
• Primary Location: Medicine Hat Regional Hospital
• Location Details: As Per Location
• Negotiable Location: Within South Zone
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 15-SEP-2026
• Date Available: 04-OCT-2026
• Hours per Shift: 12
• Length of Shift in weeks: 8
• Shifts per cycle: 28
• Shift Pattern: Days, Evenings, Nights, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $41.16
• Maximum Salary: $70.58
• Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Graduate of an Alberta College of Paramedics (ACP) approved program and registered with The Alberta College of Paramedics, and a member in good standing. A Minimum of 5 years in an Emergency Service role, ideally in an organization of significant size, complexity and diversity. Valid Alberta Class 4 Operators license with no more than 6 demerits.

Additional Required Qualifications:

Effective communicator with strong organizational skills, influential skills, client-focused orientation and commitment to providing quality services. Leadership skills, including demonstrated ability and comfort with decision-making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others. Demonstrated ability to manage change and create innovative solutions for complex and diverse issues. Ability to manage human, financial and physical resources within an operating environment. Proved ability to foster partnerships and to achieve organizational goals within an organization and ideally within a unionized environment. Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders. Effective leadership abilities combined with a strong commitment to operating within a team environment and the ability to motivate and inspire others to achieve common goals. Excellent analytical and decision-making skills. Ability to foster a climate of cooperation amongst, and build solid relationships with the public agencies, government, committees and other partners. Demonstrated ability in conflict and crisis management. Ability to respond and render care to patients within the hospital and within the community. A clear pattern of professional and personal development.

Preferred Qualifications:

An undergraduate or graduate degree in management, health care administration, business or leadership is preferred. Equivalencies of education and experience may be considered.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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