Team Assistant - Admin & Intake (Hybrid)

British Columbia Public Service Careers; Courtenay; Hybrid; CAD 55,000 - 62,000; Full time

Benefits offered by this job

Flexible work options

Job summary

The Team Assistant at BC Public Service is responsible for providing program and administrative support to a children and families office, working under the direction of social workers and supervisors. The role emphasizes client intake and coordination across programs such as mental health, child protection, and guardianship.

Qualifications include a certificate or coursework with 6 months of related experience or equivalent combinations.

Qualifications

• Certificate or coursework and 6 months related experience.
• Secondary School graduation (Dogwood, GED) and 6 months related experience.
• Evergreen and 1 year related experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Provide program support and clerical assistance to a children and families office.
• Report to Office Manager or Administrative Supervisor and support social workers and team leads.
• Handle client intake as point of contact for the unit.
• Support programs in mental health, child protection, guardianship or related areas.

Skills

Customer service

Team collaboration

Communication

Education

Certificate or coursework + 6 months related experience

Secondary School graduation + 6 months related experience

Evergreen program + 1 year related experience

Equivalency of education and experience

Tools

Microsoft Office

Job description

The Team Assistant at BC Public Service is responsible for providing program and administrative support to a children and families office, working under the direction of social workers and supervisors. The role emphasizes client intake and coordination across programs such as mental health, child protection, and guardianship.

Qualifications include a certificate or coursework with 6 months of related experience or equivalent combinations.