Taproom Server

Labatt Breweries of Canada; Calgary; On-site; CAD 19,000 - 27,000; Part time

Benefits offered by this job

Beer - House Credit

On-Site Parking

Overtime Pay

Job summary

Labatt Breweries of Canada in Calgary is seeking a part-time Taproom Associate to welcome guests, take orders, make beer recommendations, and create a memorable Taproom experience.

You will develop knowledge of Banded Peak products, brewery operations, and tours to educate guests while promoting beer, merchandise, events, and seasonal offerings. ProServe certification is required, and flexibility for evenings and weekends is essential.

Qualifications

• Previous customer service, hospitality, retail, or serving experience preferred.
• Passion for craft beer and willingness to learn about brewing and the Banded Peak portfolio.
• Strong communication and interpersonal skills with a customer-first mindset.
• Ability to work in a fast-paced environment with attention to detail.
• Comfortable standing for extended periods and light lifting, stocking, and cleaning duties.
• Eligible to serve alcohol in Alberta and hold ProServe certification.
• Available to work evenings, weekends, holidays, and special events.

Responsibilities

• Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.
• Develop knowledge of Banded Peak products, menu offerings, tours to educate customers.
• Maintain a clean, organized, and safe Taproom environment, including completing cleaning, stocking, and sanitation tasks.
• Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.
• Accurately process transactions using POS systems and follow cash-handling procedures.
• Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.

Skills

Customer service

Craft beer

Communication

Fast-paced

Standing & lifting

ProServe certification

Evenings weekends availability

Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY: The hourly rate for this role is $16.50 per hour.

VACANCY TYPE: This posting reflects a vacant position.

SHIFT

This is a part-time position with an average of 5 shifts / 30 hours per week. Shifts average approximately 6 hours and may be scheduled in the morning, afternoon, or evening during Taproom operating hours (10:30 a.m. – 12:00 a.m.). Shift length and scheduling may vary based on business needs.

Overtime eligibility

This position is eligible for overtime pay in accordance with applicable labour laws and pursuant with collective agreement. Overtime is paid at the legally required rate and may vary based on hours worked beyond the standard schedule.

COMPANY

Founded over 175 years ago, Labatt is one of Canada’s founding businesses and its leading brewer. We are proud of our history and our heritage in Canada, and we remain committed to brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Labatt has created exciting experiences with consumers through iconic brands like Budweiser, Bud Light, NÜTRL, Michelob Ultra, Corona, Stella Artois and many more. Through our broad portfolio, we are truly a national brewer, with over 3,600 employees, a portfolio of more than 60 quality beers and beyond, and 10 breweries from coast-to-coast, we are proud to serve Canada and the communities we call home.

JOB RESPONSIBILITIES

• Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.
• Develop and maintain strong knowledge of Banded Peak products, menu offerings, brewery operations, and tours to educate and engage customers.
• Maintain a clean, organized, and safe Taproom environment, including completing assigned cleaning, stocking, and sanitation tasks.
• Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.
• Accurately process transactions using POS systems and follow cash-handling procedures.
• Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.

JOB QUALIFICATIONS

• Previous customer service, hospitality, retail, or serving experience preferred.
• Passion for craft beer and willingness to learn about brewing, beer styles, and the Banded Peak portfolio.
• Strong communication and interpersonal skills with a customer-first mindset.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Comfortable standing for extended periods and performing light lifting, stocking, and cleaning duties.
• Must be eligible to serve alcohol in Alberta and obtain/maintain valid ProServe certification.
• Available to work evenings, weekends, holidays, and special events as required.

WHY LABATT

As one of Canada’s Top 100 Employers, Labatt is a place where our people can bring out the best in themselves through a collective purpose of creating A Future With More Cheers. We are always looking to serve up new ways to meet life’s moments, dream big to move our industry forward, and make a meaningful impact in our communities. We believe in brewing up a future that everyone can celebrate and share.

BENEFITS

• Beer - House Credit
• On-Site Parking
• Overtime Pay

EQUAL OPPORTUNITY EMPLOYER

At Labatt Breweries of Canada, we are an equal opportunities employer, and we are committed to maintaining a welcoming, safe, and inclusive environment for every person – regardless of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion, neurodivergence, or disability status.

REQUIRE ADDITIONAL ASSISTANCE?

Labatt Breweries of Canada is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

Labatt Breweries will never ask you for money or reimbursement of training fees as part of our recruitment process.Any email communication you receive as part of the application or onboarding process will come from [e-mail] email address. If you have any questions or concerns, please email the recruitment team at [e-mail]

AI DISCLOSURE

We may use artificial intelligence tools to assist with scheduling interviews and managing screening times. We do not use AI to evaluate applicants or make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.
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