Table Games Team Lead — Casino Operations

Great Canadian Entertainment; Nova Scotia; Sur place; CAD 70 000 - 90 000; Plein temps

Résumé du poste

Great Canadian Entertainment is seeking a Table Games Manager in Nova Scotia to oversee day-to-day table games operations in the Salon and Salon Premium areas. You will monitor game integrity, staff performance, and customer service while ensuring safety and compliance with licensing and health regulations.

The role requires leadership experience, a high school diploma or higher education, and the ability to obtain a gaming license.

Qualifications

• High School Diploma; Post Secondary education or a suitable combination of education and experience an asset.
• Minimum 2 years of experience in gaming management.
• Minimum 3 years leadership experience.
• Food Safety Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
• Computer literacy in MS Office

Responsabilités

• Monitors Dealers in an assigned Salon/Salon Premium area; area; maintains game integrity; monitors game limits and cash/value transactions
• Ensures all players rating is done in precise manner
• Provides input for team member performance objectives and evaluations
• Participates in the implementation of table games strategic plans
• Requests fill/credit issuance as required
• Verifies cash/value transactions pertaining to floats, fills, credits and tips
• Responds to, resolves or escalates issues
• Reports irregularities and suspicious activities
• Assists in allotting player seating and waiting lists
• Maintains a tidy work area
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed
• Manages other initiatives as required

Connaissances

Leadership

Communication

MS Office

Customer service

Formation

High School Diploma

Post Secondary education

Outils

MS Office

Description du poste

Great Canadian Entertainment is seeking a Table Games Manager in Nova Scotia to oversee day-to-day table games operations in the Salon and Salon Premium areas. You will monitor game integrity, staff performance, and customer service while ensuring safety and compliance with licensing and health regulations.

The role requires leadership experience, a high school diploma or higher education, and the ability to obtain a gaming license.