Systems Analyst (2 Positions)

Nav Canada; Ottawa; Hybrid; CAD 111,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Defined benefit pension

Flexible work arrangements

Growth opportunities

Job summary

NAV CANADA is recruiting two Systems Analysts to support the development of mission and safety-critical Air Traffic Management software. You will design and specify software solutions to meet operational requirements and provide third-level technical support.

All activities follow corporate safety, quality policies and engineering standards. You will work in a hybrid Ottawa-based environment, collaborating with developers, testers, and stakeholders in an Agile setting.

Qualifications

• Degree in computer, electrical engineering, systems engineering, computer science or information systems.
• Minimum of three years in analysis, design, integration, testing, or support of complex software systems.
• Experience interpreting requirements and developing system specifications and documentation.
• Experience investigating, testing, analyzing, and troubleshooting complex systems.

Responsibilities

• Prepare and maintain system requirements, designs and specifications for implementation of systems to meet operational and safety requirements.
• Work with software developers, testers, technologists, and stakeholders in an Agile environment.
• Participate in Agile planning, feature definition, backlog refinement and estimation.
• Support verification, product certification and quality assurance activities through test plans and procedures.
• Raise, triage, and resolve defects and technical issues.
• Investigate and resolve issues affecting in-development and in-service systems.
• Provide technical analysis and recommendations on requirements, design, integration and lifecycle issues.
• Ensure project activities are completed on schedule and in line with processes.

Skills

System analysis

Requirements gathering

Problem solving

Communication

Agile knowledge

Education

Degree in CS/Engineering/Info Systems

Job description

Job Title

Systems Analyst (2 Positions)

Job Category

Systems Engineering

Language Requirements

English / Anglais

Posting End Date

2026-11-18

Job Grade

PIPSC-3

Pay Range

$111,451 - $140,007

Flexible Work Agreement Type

Hybrid / Hybride

Job Summary

The System Analyst will support the development of software solutions for mission and safety-critical Air Traffic Management Software. The System Analyst’s activities will focus on software solutioning; completing designs and specifications to meet specific operational requirements. System Analyst’s activities shall be in accordance with all Corporate Safety and Quality policies and practices, and the Engineering Safety and Quality policies and practices. Work normally involves providing third-level technical and operational systems support, advice, and assistance to clients.

Job Description

What NAV CANADA offers you: Challenging, team-oriented work environment Competitive compensation and benefits Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Diverse and inclusive workforce

Key Accountabilities

• Prepare and maintain system requirements, detailed plans, system designs, and specifications for the implementation of systems to meet operational, technical and safety requirements.
• Work closely with software developers, test specialists, technologists, and stakeholders in an Agile development environment.
• Participate in Agile planning activities, including feature definition, story development, backlog refinement, and estimation.
• Participate in the analysis, design, integration, and validation of system enhancements and changes.
• Support verification, product certification and quality assurance activities through the review and validation of test plans, test cases, and test procedures.
• Raise, triage, and support resolution of defects and technical issues.
• Investigate and resolve technical issues affecting in-development and in-service systems.
• Provide technical analysis and recommendations related to system requirements, design, integration, and operational/life cycle maintenance issues.
• Ensure assigned project activities are completed on schedule and in accordance with established processes.

Job Requirements

Education

• Degree from a recognized university or community college with an acceptable specialization in computer, electrical engineering, systems engineering, computer science or information systems or an acceptable combination of education, related experience, and training.

Experience

• Minimum of three (3) years of experience in the analysis, design, integration, testing, or support of complex software-based, operational, and/or safety-critical systems.
• Minimum of three (3) years of experience interpreting operational and technical requirements and developing system specifications and technical documentation for complex systems.
• Minimum of three (3) years of hands‑on experience investigating, testing, analyzing, and troubleshooting complex systems, including defect investigation and system validation activities.

Knowledge

• Knowledge of complex software applications and systems that support critical operational environments.
• Knowledge of systems analysis, requirements management, system design, configuration management, integration, validation and lifecycle management practices.
• Knowledge of the full system/software development lifecycle.
• Knowledge of software architectures, databases, application frameworks, and integration concepts.
• Knowledge of software configuration management processes, practices, tools and techniques.

Abilities

• Ability to apply knowledge and experience to develop new solutions, designs and plans.
• Ability to capture and document requirements clearly.
• Ability to identify problem areas, obtain and analyse data.
• Ability to devise and implement effective solutions.
• Ability to establish effective working relations with colleagues and associates.
• Ability to communicate effectively verbally and in writing.

Personal Suitability

• Influence others outside of team to ensure goals are met and resolve conflicts in an effective manner.
• Establish and communicate common goals and direction for team as required.
• Establish and maintain appropriate interpersonal relationship in dealings with team members, colleagues and superiors.
• Seek out new avenues for building internal and external relationships.
• Maintain positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.

Working conditions

• This is a hybrid position with a minimum of 3 days on site required per week.
• The work location is the Ottawa Technical Systems Centre.
• If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require.
• NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
• The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. Our Company strives to create an inclusive and barrier‑free selection process and work environment. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers. We thank all applicants for their interest; only those selected for next steps will be contacted.

NAV CANADA employees help guide the world's aircraft safely and expeditiously through Canadian-controlled airspace. With approximately 5800 employees located from coast, to coast, to coast, we offer some of the most exciting careers in the field of aviation. Our employees deliver air traffic services, design and build our technology, maintain our systems, and provide a wide variety of technical and administrative support. Above all, our employees work together to keep our skies safe. NAV CANADA considers our people to be our most important asset, and we are committed to providing a motivating and satisfying workplace. In exchange for your dedication and commitment, you'll receive a generous compensation and benefits package, opportunities for training and development, and the chance to work for a company that is at the forefront of its industry globally. NAV CANADA may use automated or AI‑enabled tools as part of its recruitment activities, including for application management and support preliminary screening based on job‑related criteria. These tools support the recruitment process but do not replace human decision‑making. Final hiring decisions are made by NAV CANADA recruitment professionals and hiring managers. Additional information is available in our Candidate Privacy Notice.