Regional Learning Quality Specialist - Safety and Quality

Nav Canada; Ottawa; Hybrid; CAD 122,000 - 152,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Defined benefit pension plan

Flexible work arrangements

Growth opportunities

Diversity and inclusion

Job summary

NAV CANADA is seeking a Regional Learning Quality Specialist - Safety and Quality to lead professional education products and services. The role involves designing, developing, delivering and evaluating training programs, with collaborative teamwork, flexibility, and a passion for adult learning.

Minimum qualifications include a university degree in Education or related field, extensive coaching and training delivery experience, and strong knowledge of ADDIE, Microsoft Office, and project

Qualifications

• University degree in Education or related field.
• Extensive coaching and training delivery experience.
• Experience facilitating groups.
• Experience managing projects.
• Experience supporting training development and delivery teams.
• Knowledge of coaching and mentoring practices.
• Knowledge of ADDIE or similar training model.
• Proficient with Microsoft Office suite and SharePoint Online.
• Knowledge of project management tools.
• Knowledge of adult learning principles.
• Knowledge of training evaluation processes.

Responsibilities

• Coach instructors on effective adult training practices.
• Facilitate teams in design, development and delivery of learning content.
• Design, develop, deliver and evaluate training per NAV CANADA policies.
• Research new adult training practices to enhance initiatives.

Skills

Coaching

Group facilitation

Project management

Training delivery

Adult learning

Education

University degree in Education or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

SharePoint Online

Project management tools

Job description

Job Posting Title Regional Learning Quality Specialist - Safety and Quality Job Category FIR Service Delivery Language Requirements Bilingual Required / Bilingue requis English and French are required / Le français et l'anglais sont requis. Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2026-10-29 Job Grade ATP-8 Pay Range $121,906 - $152,378

Job Summary

The position is responsible for the provision of professional-level education products and services. The Regional Learning Quality Specialist is a key member of our team, responsible for the provision of educational, project management, academic advising, and facilitation services. Other responsibilities include design, development, delivery, monitoring and evaluation of training programs, policies, and practices. This position requires collaborative work in a team, flexibility, and openness when dealing with others. The ideal candidate is passionate about training and adult learning.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Key Accountabilities

• Coach instructors on effective adult training practices, teaching and coaching techniques.
• Facilitate teams of safety subject-matter experts in the design, development and delivery of learning content to ensure quality training is provided in all programs and adheres to NAV CANADA standards.
• Design, develop, deliver and evaluate training in accordance with NAV CANADA policies and best practices.
• Research new and effective adult training practices to enhance operational training initiatives for NAV CANADA.

Job Requirements

Education

Successful completion of a University Degree in Education or in a related field of study.

Experience

• Extensive coaching and training delivery experience.
• Demonstrated experience in facilitating groups.
• Demonstrated experience in managing projects.
• Demonstrated experience in supporting a variety of training development and delivery teams.

Knowledge

• Knowledge of coaching and mentoring practices.
• In-depth knowledge of the Systems Approach to Training, ADDIE, or comparable training development model.
• Knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint Online.
• Demonstrated knowledge of project management tools and processes.
• Knowledge of adult learning and training principles and best practices.
• Knowledge of training evaluation processes to measure learning, and to validate training design.

Abilities

• Ability to provide educational consultation services to staff involved in training including the identification of learning challenges, implementation of learning solutions, learning or training preferences and approaches.
• Strong ability to plan, organize and independently manage training projects from task analysis to implementation.
• Strong ability to lead project teams in needs identification, design, development, delivery, evaluation, and validation.
• Ability to coach a multi-functional team.
• Ability to analyse problems, determine root cause, and recommend solutions.
• Strong ability to communicate professionally both verbally and in writing.

Personal Suitability

Works well independently, and in teams, by displaying flexibility, active listening, and openness when dealing with others. Demonstrates strong interpersonal skills through effective communication. Takes independent action and initiative to create opportunities or resolve/prevent problems.

Working conditions

Occasional travel required. Flexible work arrangements: This position is a hybrid position with a minimum of three (3) days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. The successful candidate must meet the security requirement of the position and be legally able to work in Canada. NAV CANADA may use automated or AI‑enabled tools to help manage applications and identify job‑related qualifications. These tools do not make final hiring decisions. All hiring decisions are reviewed and made by NAV CANADA recruitment professionals and hiring managers. We thank all applicants for their interest; only those selected for next steps will be contacted.

- NAV CANADA employees help guide the world's aircraft safely and expeditiously through Canadian-controlled airspace. With approximately 5800 employees located from coast, to coast, to coast, we offer some of the most exciting careers in the field of aviation. Our employees deliver air traffic services, design and build our technology, maintain our systems, and provide a wide variety of technical and administrative support. Above all, our employees work together to keep our skies safe. NAV CANADA considers our people to be our most important asset, and we are committed to providing a motivating and satisfying workplace. In exchange for your dedication and commitment, you'll receive a generous compensation and benefits package, opportunities for training and development, and the chance to work for a company that is at the forefront of its industry globally. NAV CANADA may use automated or AI‑enabled tools as part of its recruitment activities, including for application management and support preliminary screening based on job‑related criteria. These tools support the recruitment process but do not replace human decision‑making. Final hiring decisions are made by NAV CANADA recruitment professionals and hiring managers. Additional information is available in our Candidate Privacy Notice.