Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a best-in-class experience for all customers’ home comfort needs. While we are proudly Canadian, Napoleon is also fortunate to operate on a world-wide scale.
The warmth and experience that a Napoleon product brings to the homes of our customers transcends borders, language, and cultures to enhance everyday living across the globe. Throughout North America, Europe, South America and Asia, Napoleon creates memorable moments through our stunning designs and innovative technologies.
Title: Systems Administrator
Reports to: IT Operations Manager
Location: Barrie Ontario
Hybrid: Onsite 3 days per week
Job Purpose: Provide hands on systems administration support, systems maintenance, and operations support. Set up, maintain, repair and upgrade computers, servers, operating systems and applications, as well as infrastructure which allow associates to communicate (for example: network cables and hubs). Provide end-user support of all application running corporate wide.
Key Responsibilities and Accountabilities:
- Implement and manage LAN and WAN infrastructure including all switches, security appliances, subnets, VLANS and routing.
- Implement, and manage wireless solution for Wolf Steel Ltd. including VLANs, ACLs, traffic shaping and firewall rules, group policies, multiple corporate and guest SSID's and radio frequencies.
- Manage all operating systems and end-user software for Wolf Steel Ltd.
- Manage virtualized environments and infrastructure for Wolf Steel Ltd.
- AD Administration including design, configure, implement, and manage: Group Policies; Security Groups; User accounts; Logon scripts.
- Tier 2/3 desktop support, Design, configure, implement, and manage scripts to streamline and error-proof level 1 helpdesk tasks.
- Implement, and manage surveillance systems.
- Implement, and manage SANs.
- Configure and manage backup software and related jobs (including testing routine system backups and restores).
- Phone System Administration (including all components from PBX to peripherals and related software).
- Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
- Assist with facilitating automation in order to streamline and error-proof business functions.
- Ensure the integrity and security of enterprise data on host computers, and servers.
- Other duties as assigned.
Education and Experience:
- Post secondary education in Computer Science preferred.
- CCNA graduate, ITIL 2011 Foundation, VMware vSphere: Install, configure, Manager [V5.5] training.
- Minimum 5 years’ experience.
- CompTIA A+, CompTIA Net+, MCP, MCSA.
- MS Active Directory.
- Change Management, Virtualization, Help Desk, Desk Top Support.
- Will participate in on call rotation 24/7 schedule, including holidays and weekends.
- Must have a valid driver's license and access to a vehicle.
- Occasional travel outside Canada may be required.
- First Aid Certification required or must be acquired within 3 months of starting in role (Napoleon to provide training).
- Working from heights may be required.
IGNITE YOUR CAREER, Some of our competitive benefits include:
- Competitive Compensation / Wages
- Medical, dental, and vision insurance
- Retirement Savings Plan (RRSP/DPSP)
- Tuition reimbursement
- Life insurance and disability coverage
- Associate Purchase Programs, Product Discounts, In-house Sales
- Appreciation Events, Raffles, Draws, Fundraising, BBQ’s, Competitions
- Napoleon Cares – Associates helping Associates
- Employee Assistance Plan
- Napoleon Recognition Program
- GOevisits, virtual doctor visits
- And more!
The Napoleon Group of Companies is committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.
We thank you for your interest in The Napoleon Group of Companies and for participating in our competition. Only those candidates selected for consideration will be contacted.