RPA Production Support Engineer

Randstad Canada; Vancouver; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a passionate RPA Production Support Developer to join their team. This role involves supporting production bots, conducting root cause analysis, and collaborating with development teams to ensure seamless automation operations. With a strong likelihood of contract extension, this opportunity offers a chance to work with cutting-edge technology in a dynamic environment. If you have a background in RPA, particularly with UiPath, and are eager to make a significant impact, this could be the perfect fit for you.

Benefits

Highly competitive hourly rates

Remote interview process

Possibility of contract extension

Qualifications

• 3-5 years of experience in RPA, with at least 2 in UiPath Production Support.
• Strong understanding of RPA lifecycle and exception handling.

Responsibilities

• Support production bots across retail operations and provide L1/L2 support.
• Identify and fix production bot failures, perform hot fixes, and minimize downtime.

Skills

RPA

UiPath Production Support

SQL

Scripting

Log Analysis

Agile/Scrum

Education

Bachelor’s degree in Computer Science

UiPath Advanced RPA Developer Certification (UiARD)

Tools

UiPath Studio

UiPath Orchestrator

Azure

Azure Key Vault

AWS Secrets Manager

Job description

Are you an experienced RPA Engineer seeking your next contract opportunity?

Our high-profile client is hiring a RPA Production Support Developer for a 6-month contract with a strong likelihood of extension. If this sounds like a good fit, apply now!

Advantages

As a consultant with our client, you will receive:

• Highly competitive hourly rates
• A 6-month contract with a strong probability of extension
• Remote interview process

Responsibilities

1. Monitoring Automations:
   • Support production bots across retail operations such as inventory, supply chain, pricing, and finance.
   • Provide L1/L2 support, incident tracking, resolution, and escalation.
   • Conduct root cause analysis for recurring issues.
   • Perform health checks and ensure SLA compliance.
   • Document incidents, changes, and resolutions.
   • Track KPIs using UiPath Insights.
2. Bug Fixes and CRs:
   • Identify and fix production bot failures, perform hot fixes, and minimize downtime.
   • Collaborate with development teams for bug fixes and code deployment.
   • Prioritize bugs based on severity.
3. API & Enterprise System Integrations:
   • Monitor integration services in UiPath Orchestrator.
   • Review and upgrade authentication mechanisms.
   • Perform POCs for new integrations.
4. Cloud Infrastructure & DevOps (Azure):
   • Basic knowledge of Azure portal.
   • Manage credentials using Azure Key Vault / AWS Secrets Manager.
   • Use Azure containers for configuration management.
   • Leverage CI/CD pipelines for deployment.
   • Coordinate with infrastructure teams for patching and upgrades.
5. Cross-Team Collaboration:
   • Work with analysts, architects, and developers for seamless automation operations.
   • Participate in post-deployment reviews and suggest improvements.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 3–5 years in RPA, with at least 2 in UiPath Production Support.
• Experience with UiPath Studio, Orchestrator, and monitoring tools.
• Strong understanding of RPA lifecycle and exception handling.
• Proficiency in log analysis, troubleshooting, SQL, and scripting.
• Familiarity with ticketing tools and ITIL processes is a plus.
• Good communication skills and experience in Agile/Scrum environments.
• UiPath Advanced RPA Developer Certification (UiARD) is required.

Nice-to-Have

• Knowledge of MS Power Automate and Power Apps.
• Experience with retail automation processes.
• ITIL certification or experience.
• Exposure to API integrations and AI tools.

Summary

If you are a passionate RPA Production Support Developer, this opportunity with our high-profile client could be perfect for you. Apply below or contact your Randstad representative for more information.

Randstad Canada is committed to diversity, equity, and inclusion. We support accessibility and ask applicants to specify any accommodation needs by emailing [e-mail].