Supportive Housing Driver & Community Mental Health Worker

Voyago; Niagara Falls; On-site; CAD 62,000 - 71,000; Full time

Benefits offered by this job

Extended Health Benefits

Employee Assistance Program (EAP)

Professional development support

Team-oriented environment

Job summary

Good Shepherd is hiring a Community Mental Health Worker for its 24-hour supportive housing site in Niagara Falls, focused on helping residents with homelessness, mental health challenges, and substance use. You will work on a multidisciplinary team delivering direct support, advocacy, crisis intervention and education.

You will maintain documentation, coordinate with partners, and participate in program quality improvement while upholding safety policies and respecting residents' dignity.

Qualifications

• Minimum 2 years' experience working with people impacted by homelessness, mental health challenges and substance use.
• Knowledge of community resources and health and human services systems.
• Understanding of Harm Reduction and overdose prevention strategies.
• Excellent interpersonal and conflict resolution skills.
• Superior written and spoken communication skills.
• Proficient computer skills in various software platforms.

Responsibilities

• Deliver one-to-one assistance to residents transitioning into and maintaining housing.
• Offer supportive counselling, case management, crisis intervention, conflict resolution, and advocacy.
• Provide education and resources on harm reduction and overdose prevention.
• Support residents in accessing medical care, mental health services, and withdrawal management and treatment programs.
• Work with community partners to provide coordinated support.
• Identify community needs and contribute to resident driven programs and activities.
• Maintain confidential documentation and contribute to program evaluation.

Skills

Homelessness experience

Mental health support

Harm Reduction

Interpersonal skills

Communication skills

Computer skills

Driver's license

Second language

Education

College diploma/degree in health or human services

Job description

Good Shepherd is hiring a Community Mental Health Worker for its 24-hour supportive housing site in Niagara Falls, focused on helping residents with homelessness, mental health challenges, and substance use. You will work on a multidisciplinary team delivering direct support, advocacy, crisis intervention and education.

You will maintain documentation, coordinate with partners, and participate in program quality improvement while upholding safety policies and respecting residents' dignity.