Supportive Housing Client Advocate - Evening/Weekend Shifts

WoodGreen Community Services; Toronto; On-site; CAD 33,000 - 34,000; Part time

Job summary

WoodGreen Community Services is seeking a Client Support Worker for the Cummer Housing Program, Supportive Housing - Community Care Unit. This part-time role involves working onsite at 185 Cummer Avenue, North York, providing essential supportive services to seniors who have experienced homelessness and may face mental health or substance use challenges.

You will engage with clients through one-on-one and group activities, support goal setting and care planning, assist with daily living tasks,

Qualifications

• Social Service Worker diploma or related education.
• 2+ years’ experience supporting older adults with homelessness, mental health concerns, and/or substance use.

Responsibilities

• Build positive, respectful relationships with program participants, providing emotional support and encouraging active engagement in program activities.
• Deliver one-on-one support aligned with Coordinated Care Plans, assisting with form completion and navigating community resources.
• Participate in the intake process, including applicant screening, interviews, onboarding, and follow-up for new participants.
• Monitor client progress and well-being, contributing to care plan evaluations and recommending adjustments as needed.
• Support goal setting and care planning to promote independence and community integration.
• Assist with activities of daily living and use tools such as ADL/IADL to assess and support client needs.
• Facilitate housing stabilization by helping with applications, monitoring waitlists, and liaising with housing support organizations.
• Encourage participation in community activities and identify services that meet individual needs, providing guidance and instruction for successful engagement.
• Collaborate with external service providers and community partners to strengthen support networks
• Respond to crises and distress behaviors using de-escalation strategies and trauma-informed approaches, ensuring safety and team communication.
• Perform delegated health-related tasks, including medication management under professional guidance
• Arrange and, when necessary, accompany clients to appointments and community activities.
• Maintain accurate documentation and case notes in a timely manner.
• Uphold health and safety standards, including emergency procedures and fire regulations.
• Contribute to program development and evaluation initiatives.

Job description

WoodGreen Community Services is seeking a Client Support Worker for the Cummer Housing Program, Supportive Housing - Community Care Unit. This part-time role involves working onsite at 185 Cummer Avenue, North York, providing essential supportive services to seniors who have experienced homelessness and may face mental health or substance use challenges.

You will engage with clients through one-on-one and group activities, support goal setting and care planning, assist with daily living tasks,