Support Worker 3

Humana Community Services; London; On-site; CAD 48,000 - 60,000; Full time

Job summary

Humana Community Services in London, ON is seeking a dedicated worker to support adults with developmental disabilities in an assisted-living setting, providing 24/7 support to help participants develop daily living skills and community engagement.

The role emphasizes building therapeutic relationships, implementing person-centred programs, and maintaining professional boundaries while collaborating with a diverse team.

Qualifications

• Post-secondary diploma in CYC or SSW or equivalent.
• PSW/DSW certifications do not meet educational requirements.
• Minimum two years of related experience in behaviour intervention support.
• Strong verbal and written communication abilities.
• Ability to work with diverse populations and maintain boundaries.

Responsibilities

• Work with adults with developmental disabilities in an assisted-living environment providing 24/7 support to develop daily living skills that support community integration/engagement
• Develop and maintain therapeutic relationships and attend to the diverse needs of participants
• Provide a safe and supportive environment for participants requiring varying levels of behavioural interventions; remain calm and focused in crisis situations while utilizing effective de-escalation and decision-making skills
• Collaborate with team to implement care plans that support involvement in person-centred programs that promote educational, behavioural, developmental, psychological, and emotional growth
• Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Skills

CYC or SSW degree

Two years experience

Verbal & written comms

Team collaboration

De-escalation & crisis mgmt

Equity & inclusion

Education

Post-secondary diploma in Child & Youth Worker (CYC) or Social Service Worker (SSW)

Job description

Compensation: $28.67/ hour plus vacation pay; 2.5% in lieu of benefits

Location: London, ON

Site: SIL

Schedule: 32-40 hrs/week; varied shifts including evenings, weekends, and public holidays

Apply by: Wednesday, August 19, 2026, at 11:59 p.m.

Please be advised: A Class G (full) Driver’s License is mandatory for this position.

Summary of Roles & Responsibilities:

• Working with adults with developmental disabilities, concurrent disorders and/or dual diagnoses in an assisted-living environment providing 24/7 support to develop daily living skills that support community integration/engagement
• Develop and maintain therapeutic relationships and attend to the diverse needs of participants
• Provide a safe and supportive environment for participants requiring varying levels of behaviourial interventions; remain calm and focused in crisis situations while utilizing effective de-escalation and decision-making skills
• Collaborate with team to implement care plans that support involvement in person-centred programs that promote educational, behavioural, developmental, psychological, and emotional growth
• Work successfully with diverse groups and demonstrate commitment to principles of equity, diversity, inclusion, and justice

Qualifications:

• Completion of a post-secondary diploma in Child & YouthWorker(CYC) or Social Service Worker (SSW)- or an equivalent Human Services program.
  • Please Note: Personal Support Worker (PSW) and Developmental Services Worker (DSW) certifications do notmeet the educational requirements for this position.
• Minimum two (2) years of related experience providing behaviour intervention support; knowledge of concurrent disorders and/or dual diagnoses and strategies for support
• Reliable with a demonstrated commitment to being a dependable member of a team
• Understanding of support requirements specific to the roles and responsibilities of the job
• Proficiency in both verbal and written communication
• Strong leadership, mentorship, advocacy, organization, communication, and problem-solving skills, in addition to attention to detail
• Ability to work collaboratively with the team, and independently as necessary
• Capacity to establish, implement, and maintain professional and personal boundaries
• Multilingualism and having diverse lived experiences are considered assets

Requirements:

• Valid Class G (full) Driver’s License with a 3-year Uncertified Driver Record
• Satisfactory current (within the last 6 months) Vulnerable Sector Check
• Physical Health assessment: verification of up-to-date immunisations, negative TB Skin test (within the last 6 months), COVID vaccination status (2 doses), and ability to meet the physical and psychological requirements of the position
• Current Standard First Aid & CPR, Level C with AED training preferred

Humana Community Services is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity, and invite applications from all qualified candidates. If you require accommodation at any stage of the application process, contact us [e-mail] . Employees represented by Local 171 will be given first consideration for these positions. Only selected candidates invited for an interview will be contacted.