Support Services Worker - Various Positions Available

Thunder Bay; Northwestern Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

A local municipal organization in Northwestern Ontario is seeking a Personal Support Worker to provide comprehensive support services for elderly tenants in a community apartment complex. Responsibilities include assessing needs, coordinating meals and personal care, and advocating for tenants with community agencies. Ideal candidates should have a background in personal support and a compassionate understanding of elderly care.

Qualifications

• Genuine interest in the needs of the elderly.
• Ability to communicate effectively, both orally and in writing.
• Competent under Occupational Health and Safety Act.

Responsibilities

• Assess and plan support services for tenants.
• Provide or coordinate meals and personal care.
• Maintain required documentation and reports.

Skills

Communication

Compassion for elderly

Self-directed

Knowledge of Safety Regulations

Education

Completion of recognized personal support worker program OR RPN/RN first-year completion

Job description

POSITION SUMMARY: Under the direction of the Program Supervisor (Jasper), provides comprehensive, continuous, flexible support services on an as-needed basis for frail, elderly tenants living in a community apartment complex.

MAJOR RESPONSIBILITIES:

• Assesses, plans, implements, records, and evaluates necessary support services based on the tenants' choice and independence level.
• Promotes and supports self-determination with the tenants.
• Provides or coordinates 3 meals a day, 7 days a week, appropriate to the tenants' needs and choices.
• Provides or coordinates personal linen and laundry, including incontinent laundry.
• Provides or coordinates opportunities for individuals and groups to socialize in the apartment complex and in the community.
• Provides or coordinates medical and social transportation.
• Provides or coordinates personal care to the tenants by assisting with activities of daily living including: bathing; eating; dressing; personal hygiene; grooming; toileting and ambulation.
• Provides or coordinates routine health care such as medication management, routine nail and skin care, health monitoring, and other care tasks as might be agreed upon with the Program Supervisor.
• Provides or coordinates services for tenants who have behavioral problems requiring ongoing staff support, intervention and supervision.
• Provides or coordinates the ancillary services related to medical care (e.g. physician, pharmacist, therapy, podiatry); social/recreational opportunities; hospice; and other services needed to support the tenants.
• Provides or coordinates the household services essential for the health comfort of the tenants (e.g. floor cleaning, dusting, and bed making).
• Provides emergency response and follow up care 24 hours a day, 7 days a week.
• Participates in the development and presentation of educational programs and in health teaching to tenants, as required.
• Maintains required documentation and prepares reports.
• Liaises with the apartment custodian on matters related to tenants' needs.
• Liaises and maintains good relationships with tenants, significant others, and formal support providers.
• Advocates for tenants with community agencies.
• Performs such other related duties as may be assigned.

QUALIFICATIONS:

Education/Experience:

• Successful completion of a recognized personal support worker or developmental services worker program; or
• Successful completion of first year of RPN or RN program

Skills/Abilities:

• A genuine interest and understanding of the needs of the elderly is necessary
• Ability to communicate effectively and concisely, both orally and in writing
• Must be self-directed and sensitive to the needs of the elderly
• Must be competent within the meaning of the Occupational Health and Safety Act

Assets:

• Minimum of one year working experience in a long-term care environment

CONDITIONS OF EMPLOYMENT:

• Must be willing to work shifts, including holidays and weekends
• Must have successfully undergone a "two step" tuberculosis skin test within the 12 months prior to employment
• Must have and maintain current First Aid and CPR certifications
• Must undergo a successful Police Vulnerable Sector Check (PVSC)

General Information:

As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups, women and members of the 2SLGBTQ+ community.

ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression.Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

• Photos
• Any certificates that have photo identification
• Driver’s licences
• Police records checks

Note: The above documentation will be requested by the Human Resources Division should you be the successful applicant.If a Criminal Record Check is required it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.

ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.

PRIVACY:Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: [phone]

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