Support Officer Information Services

Buller District Council; Westport; On-site; CAD 52,000 - 72,000; Full time

Benefits offered by this job

Professional development and career成长

Job summary

Buller District Council in Westport, New Zealand, is seeking an enthusiastic Information Services Officer to join our Corporate Services team. This permanent, full-time role sits at the heart of our technology, information management and digital services functions, serving staff and Elected Members across IT, GIS, records and digital systems.

You'll be the first point of contact for support, helping ensure our people have the tools and information they need to serve communities effectively.

Qualifications

• Essential: Ability to support users across IT, information management, records and digital systems.
• Essential: Experience administering Microsoft 365 environments.
• Desirable: GIS platforms, mapping tools or spatial data knowledge.
• Desirable: Local government experience.

Responsibilities

• IT helpdesk and end-user support.
• Information management and records administration.
• Desktop, mobile device and software support.
• Continuous improvement and project support.
• Systems administration and user access management.

Skills

End-user support

Attention to detail

Team collaboration

Education

IT qualification or equivalent experience

Tools

Microsoft 365 environments

Job description

Support Officer Information Services

Buller District Council | Te Kaunihera o Kawatiri

Westport | Kawatiri

Permanent | Full-Time | 40 Hours Per Week

Join the Buller District Council whānau | Hono mai ki te whānau o Te Kaunihera o Kawatiri; We are seeking an enthusiastic and customer-focused Information Services Officer to join our Corporate Services team. This is an exciting and varied role that sits at the heart of Council's technology, information management and digital services functions. You will be the first point of contact for staff and Elected Members requiring support across IT, GIS, information management, records and digital systems, helping ensure our people have the tools, information and support they need to serve our communities effectively.

Who are we? | Ko wai mātou?

Buller is a place where rugged landscapes, strong communities, and a spirit of resilience come together. Stretching from Karamea in the north to Punakaiki in the south, and inland to Reefton and beyond, our district is home to some of New Zealand's most spectacular environments. At Buller District Council, we're proud of our role as kaitiaki (guardians), working with our communities to support the environmental, social, cultural, and economic wellbeing of the Buller District. Together, we're building a district that is safe, connected, sustainable, and thriving.

As part of our team, you'll enjoy meaningful work, genuine relationships, and the opportunity to make a visible impact across the region.

Why Join Us? | He aha te take e hono mai ai ki a mātou?

At Buller District Council, you'll be part of a supportive and values-driven team that cares about its people and community.

We offer

• Professional development and career growth opportunities.
• A supportive team culture.
• Meaningful mahi that directly benefits our communities.
• Access to comprehensive EAP Services.
• Southern Cross Health Insurance
• An exceptional West Coast lifestyle with world-class outdoor recreation at your doorstep.

The Opportunity | Te Whai Wāhitanga

This role offers a unique mix of:

• IT helpdesk and end-user support.
• Information management and records administration.
• Desktop, mobile device and software support.
• Continuous improvement and project support.
• Systems administration and user access management.

What You'll Bring | Ō Pūkenga me Ō Wheako

We are looking for someone with the following:

Essential:

• Ability to support users across IT, information management, records and digital systems.
• Experience administering Microsoft 365 environments.
• High attention to detail and accuracy.
• Relevant qualification or equivalent experience in IT, information management or a related field.
• Sound understanding of computer hardware, software and Microsoft applications.

Desirable:

• Experience with GIS platforms, mapping tools or spatial data.
• Previous helpdesk or technical support experience.
• Knowledge of recordkeeping, privacy and information security requirements.
• Local government experience.

Applications close: 3PM, Friday, 13 November 2026