Business Support Officer

Civic Recruitment Limited; Lambeth; On-site; CAD 52,000 - 67,000; Full time

Job summary

Civic Recruitment Limited is recruiting for a Business Support Officer in Lambeth. The role involves supporting Housing Needs and Temporary Accommodation teams with administration, data management, and financial processing. Office-based, 35 hours per week, 6-month contract with potential for extension.

DBS enhanced is required and the interview is via Microsoft Teams. Outdoor responsibilities include managing databases, producing reports, and ensuring records meet statutory needs while

Qualifications

• Experience in a Business Support, Administrative or Office Support role.
• Experience maintaining spreadsheets, databases and electronic records.
• Excellent IT skills including Microsoft Office applications.
• Right to Work in the UK and Enhanced DBS required.

Responsibilities

• Provide comprehensive business support across the Housing Needs and Temporary Accommodation teams.
• Manage shared mailboxes and correspondence.
• Process finance-related transactions and administrative requests.
• Input, maintain and manage data and records across IT systems.
• Produce reports and management information.
• Support meetings including note-taking and admin support.
• Maintain confidentiality and comply with data protection requirements.

Skills

Communication skills

Organisational skills

Time management

Customer service

Report writing

Education

A-Level or equivalent

Enhanced DBS

Tools

Microsoft Office

Job description

Lambeth, United Kingdom | Posted on 25/09/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

6 months Contract with a Local Authority

Job Purpose

As a Business Support Officer , you will provide a comprehensive, professional, and customer-focused business support service to Housing Needs and Temporary Accommodation teams. You will support operational delivery through administration, data management, finance processing, case management support, and maintaining accurate records to ensure statutory and service requirements are met.

Key Duties/Accountabilities

• Provide comprehensive business support across the service.
  
• Manage shared mailboxes and correspondence.
  
• Process finance-related transactions and administrative requests.
  
• Input, maintain, archive, and manage data and records.
  
• Arrange meetings, appointments, and team activities.
  
• Support case management processes and maintain accurate records.
  
• Take notes and provide administrative support at meetings when required.
  
• Maintain and update databases, spreadsheets, and IT systems.
  
• Produce reports and management information.
  
• Ensure records are accurate for statutory returns and local datasets.
  
• Work flexibly across services to support operational priorities.
  
• Manage a demanding workload while meeting deadlines and service standards.
  
• Assist with process improvement and service development initiatives.
  
• Support colleagues, customers, service users, and external stakeholders.
  
• Ensure confidentiality and compliance with data protection requirements.
  

Essential Experience Required

• Previous experience in a Business Support, Administrative, or Office Support role.
  
• Experience operating office systems and administrative processes.
  
• Experience maintaining spreadsheets, databases, and electronic records.
  
• Experience working in a fast-paced customer-focused environment.
  
• Experience managing competing priorities and deadlines.
  
• Experience producing reports and handling data accurately.
  
• Experience providing support to teams and service users.
  
• Excellent IT skills including Microsoft Office applications.
  
• Strong organisational and time management skills.
  
• Experience handling confidential and sensitive information.
  
• Excellent communication and customer service skills.
  

Essential Qualifications Required

• Educated to A-Level standard or able to demonstrate equivalent relevant experience.
  
• Right to Work in the UK.
  
• Enhanced DBS.
  

Additional Information to Note

• Working hours: 35 hours per week.
  
• Location: Temporary Accommodation Service, Lambeth.
  
• Office-based role.
  
• 5 days per week in the office.
  
• Reason for Hire: Restructure / Organisational Redesign Pending.
  
• Online interview via Microsoft Teams.
  
• Interview Date: 5th October 2026.
  
• Enhanced DBS required.
• Supplier Submission Deadline: 2nd October 2026.