Supply Chain Manager (MNC / Process Automation Industry)

I Plus Q Human Resources Pte Ltd; Alberta; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global technology leader is seeking a Delivery and Operations Manager in Canada to oversee order management, inventory, and procurement processes. The ideal candidate has a Bachelor's degree and over 10 years of experience, with leadership capabilities and a strong understanding of supply chain dynamics. This role requires excellent communication and analytical skills, offering a chance to contribute to a major operational team.

Qualifications

• More than 10+ years in order management, supply chain, and procurement.
• At least 5 years in a leadership role.
• Strong understanding of order-to-cash processes.

Responsibilities

• Lead the end-to-end order-to-cash process.
• Optimize inventory operations.
• Manage the procurement process.

Skills

Leadership

Analytical skills

Communication

Customer focus

Problem-solving

Education

Bachelor's degree in Business, Supply Chain, Logistics

Tools

ERP systems

Infor LN

Job description

Overview

Our Client, a European MNC, is a global technology leader delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions for the process industries. With presence in over 40 countries, an annual sales turnover of EUR 5.4 billion in FY 2024 and a global team of 19,000 employees, our client operates 110 service centers, 160 sales offices, 76 production units, and 34 R&D centers worldwide. Our Client would like to invite suitably experienced individuals to join their Singapore Gas Chromatography Team as Delivery and Operations Manager.

Key Areas of Responsibilities

• Order Management
  • Lead the end-to-end order-to-cash process, ensuring customer orders are processed accurately, delivered on time, and aligned with Company policies.
  • Oversees the order management team, coordinates with cross-functional departments, and drives process improvements to enhance efficiency, customer satisfaction, and revenue recognition.
  • Lead and manage the order management team, including training, coaching, and performance reviews.
  • Oversee the entire order lifecycle, from order entry and validation to invoicing and delivery.
  • Partner with sales, logistics, supply chain, and finance to resolve order issues and improve workflows.
  • Drive process improvements and automation in order processing systems.
  • Support audits, revenue recognitions, and compliance requirements.
• Inventory Management
  • Oversee and optimize inventory operations to ensure accurate stock levels, minimize costs, and support smooth supply chain and sales operations.
  • Ensure products are available when needed while preventing overstock, shortages, and obsolescence.
  • Lead the inventory control team and collaborate with procurement, warehouse, and sales to align stock with business demand.
  • Develop and implement inventory management strategies and policies.
  • Monitor stock levels and ensure inventory accuracy across warehouse and systems.
  • Forecast demand and plan replenishment in coordination with procurement and sales.
  • Conduct regular cycle counts and stock audits, reconcile discrepancies.
  • Track slow-moving, excess and obsolete inventory, and recommend corrective actions.
  • Optimize warehouse storage and inventory turnover to reduce carrying costs.
  • Maintain accurate data in ERP/WMS systems (Infor LN).
• Procurement Management
  • Lead and manage the procurement process to ensure timely, cost-effective, and high-quality sourcing of goods and services.
  • Oversee supplier management, contract negotiations, and procurement strategies while ensuring compliance with company policies and regulations.
  • Collaborate with internal stakeholders and external suppliers to optimize value, reduce risks, and support business operations.
  • Manage the end-to-end procurement process (sourcing, evaluation, negotiation, contracting, and supplier performance).
  • Ensure compliance with legal, regulatory, and company requirements.
  • Collaborate with internal departments (finance, operations, production, inventory) to forecast demand and align purchasing plans.

Qualification & Skills

• Bachelor's degree in Business, Supply Chain, Logistics, or related fields.
• More than 10+ years in order management, supply chain and procurement with at least 5 years in a leadership role.
• Strong understanding of order-to-cash processes.
• Experience with ERP systems; knowledge of Infor LN is an advantage.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Customer-focused mindset with attention to detail.
• Leadership skills with experience managing teams.
• Strong knowledge of inventory control processes and best practices.
• Analytical mindset with strong problem-solving skills.

Other Information

Working Location: Woodlands Spectrum II

Please email [e-mail] with your resume in editable docx format and WhatsApp [phone] for a brief discussion.

Thank You!

Angelina Lim (Reg R1101664 / Lic 97C4989)