Supervisor, Terminal Planning

Day & Ross; Brampton; On-site; CAD 65,000 - 90,000; Full time

Job summary

Day & Ross in Brampton, ON, is seeking a Supervisor Terminal Planning to lead regional planning for inbound and outbound freight across all terminals.

You will supervise Terminal Planners, ensure SLA performance, and collaborate with operations to optimize schedules and compliance with weight, cubing and dangerous goods rules.

The role requires 1–3 years in terminal or dock planning, strong communication, and proficiency with TruckMate and Bringg.

Qualifications

• Completion of secondary education.
• Post-secondary education in Business or Office administration, an asset.
• 1-3 years’ experience in terminal operations, dock operations or planning.
• Experience with TruckMate and Bringg applications.
• Proficient in MS Outlook, Excel & Word; aptitude for learning new programs.
• Strong communication skills including the ability to relay information (verbal and written) between several parties.
• Strong customer service focus and interpersonal skills
• Troubleshooting and problem-solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and elevate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline driven environment, appropriate sense of urgency.

Responsibilities

• Lead a team of Terminal Planners (P&D/Dock) within defined region.
• Accountable for the daily, timely execution of Planning SLA ensuring appropriate scheduling model for redundancy.
• Provide feedback to local operations related to terminal SLA components and implement corrective actions for the next planning cycle.
• Identify Planning reporting that aligns to KPI achievement and create action plans as required.
• Review output quality of routing and load plans and ensure adherence with weight, cubing and dangerous goods rules.
• Review performance of direct reports, providing coaching and feedback.
• Recommend improvements for planning and dock processes with National Manager, focusing on efficiency and service.
• Engage with terminal operations on solution development in service offerings.
• Other related duties as may be required.

Skills

Team leadership

Planning

SLA management

MS Outlook

Excel

Communication

Customer service

Time management

Problem solving

Multitasking

Education

Secondary education

Post-secondary education in Business

Tools

TruckMate

Bringg

Job description

Job Description

You belong at Day & Ross.

Supervisor Terminal Planning

Full-time

Brampton, ON

The Terminal Planning Supervisor is responsible for the regional planning, development, and monitoring of inbound and outbound freight across terminals.

How You’ll Help

• Lead a team of Terminal Planners (P&D/Dock) within defined region.
• Accountable for the daily, timely execution of Planning Service Level Agreement (SLA) ensuring appropriate scheduling model for adequate redundancy.
• Provide feedback to local operations related to terminal owned SLA components and implement corrective actions for the next planning cycle.
• Identify Planning reporting that aligns to the achievement of Terminal Operations KPIs and create action plans as required.
• Review quality of output from Planning team (quality of route and load plans) and ensure adherence with transportation laws and company policies regarding weight and weight distribution, cubing, transportation of dangerous goods are being followed.
• Review performance and deliverables of direct reports, providing coaching and corrective feedback as required.
• Recommending suggestions for the overall improvement of planning and dock processes in partnership with National Manager, with a heightened focus on efficiency and service.
• Engage with terminal operations on solution development in our service product offering.
• Other related duties as may be required.

Your Skills & Experience

• Completion of secondary education
• Post-secondary education in Business or Office administration, an asset
• A suitable combination of education and experience may be considered
• 1-3 years’ experience in terminal operations, dock operations or planning.
• Experience with TruckMate and Bringg applications.
• A suitable combination of education and experience may be considered
• Proficient in MS Outlook, Excel & Word; – an asset; must possess the aptitude for learning new programs.
• Strong communication skills including the ability to relay information (verbal and written) between several parties.
• Strong customer service focus and interpersonal skills
• Troubleshooting and problem-solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and elevate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline driven environment, appropriate sense of urgency.
• Ability to work independently and to collaborate with others to meet customer expectations.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.