Administrative Coordinator

Day & Ross; Edmonton; On-site; CAD 42,000 - 54,000; Full time

Job summary

Day & Ross in Edmonton, AB is seeking an Administrative Coordinator to manage check in/check out processes and ensure on-time delivery. This full-time role requires strong attention to detail and experience in freight movement documentation.

You will handle inbound/outbound freight details, dangerous goods info, trip boards, driver communications, and paperwork imaging. A background in transportation and customer service is beneficial.

Qualifications

• High school education required; post-secondary education is an asset.
• Experience in transportation or operations is preferred.
• Strong communication and customer service skills.
• Ability to work under deadlines in a fast-paced environment.

Responsibilities

• Capture freight bill details to plan inbound/outbound freight movement.
• Enter dangerous goods information for placard requirements.
• Update trip board to signal load completion and readiness.
• Provide manifest details to drivers via handheld.
• Ensure paperwork is scanned to imaging database.
• Create new freight bills for spot and switch trailers.
• Confirm with brokers/drivers/cartage about refused/undelivered freight.
• Review driver trip details for accurate payments.
• Handle additional workload as assigned by manager.

Skills

Communication skills

Attention to details

Customer relationship skills

Conflict resolution

Time management

Multitasking

Leadership

Team building

Negotiation

MS Office

Education

High school diploma

Post-secondary education (general stream)

Tools

TruckMate

MS Office

Web-based programs

Job description

Job Description

You belong at Day & Ross.

Administrative Coordinator

Full-time

Edmonton, AB

Shift: 6am - 2:30pm

The Administrative Coordinator, Check in/Check out is responsible for ensuring a smooth check in/check out process which will enhance the overall customer experience but ensuring an on-time, exception free delivery.

How You’ll Help

• Ensure specific freight bill details are captured to plan for Inbound/Outbound freight movement.
• Entering of dangerous good information to ensure accurate placard requirements.
• Updating the trip board to signal load is complete, all paperwork is ready and trailer is ready to move.
• Provide manifest details to P&D drivers [via handheld] as visibility to load sequence
• Ensuring Brokers/Drivers/Cartage have all P&D paperwork / info accounted for when returning to terminal to ensure freight statuses are updated accurately and timely and scan said paperwork to imaging database as required
• Create new freight bills for spot and switch trailers
• Ensure Brokers/Drivers are asked if they have any refused and/or undelivered freight
• Review driver trip details and ensure all assigned and executed work are adequately captured for accurate driver payments.
• Any additional workload given as specified by manager.

Your Skills & Experience

• Minimum of high school education
• Post-secondary education (general stream), or a combination of education and experience an asset
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. Business Management experience.
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, TruckMate, web based programs
  • Attention to details
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • Leadership and team building orientation; negotiation and conflict resolution skills
• Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escale accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting
• Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
• Ability to work independently and to collaborate with others to meet customer expectations

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s best managed companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.