Supervisor, Mail Processing - NIGHT

Canada Post / Postes Canada; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in freight and package transportation is seeking a Supervisor for Mail Processing on the night shift. This role involves overseeing mail operations, ensuring safety, and managing a team to meet production targets. Candidates should have a high school diploma and experience in team management, preferably in a unionized environment.

Qualifications

• High School diploma or provincial equivalent (GED).
• Minimum 1 year experience managing a team or 2 years in a unionized environment.
• Working knowledge of Microsoft Office.

Responsibilities

• Manage mail processing operations and meet productivity goals.
• Promote workplace safety and manage employee performance.
• Analyze productivity reports and communicate with other supervisors.

Skills

Team Management

Safety Programs

Communication

Education

High School diploma or equivalent

Post-secondary degree/diploma

Tools

Microsoft Office

Job description

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Job Requisition Id: 185849

Business Function: Plant Operations

Primary City: Saint-Laurent

Other Location(s):St-Laurent, Montréal, Montreal

Province: Quebec

Employment Type: Full-Time

Employment Status: Permanent - 40 Hours

Language Requirement: Bilingual Imperative (--BB)

Employee Class and Level: OP 01

Working Hours: NIGHT*

Job Closing Date (MM/DD/YYYY): 05/31/2025

• Shift differential will be applied to the night work shifts
• Recovery Leave for night workers will be accumulated during this work shift
  
  

Job Description

The Supervisor is accountable for the safe and efficient management of the total mail processing operation within an assigned area so that plant operating targets and service and production standards are met during the assigned shift. This includes Plant and Section operating targets, production standards, service, quality, and health and safety. Provides guidance and leadership to employees and is responsible for all activities related to management of the workforce.

Job Responsibilities

Below are the main job requirements and responsibilities for the Supervisor, Mail Processing.

• Develops plans to meet daily/weekly/monthly goals, processing strategies, and employees required to meet service commitments. Continuously monitors staffing level and workload and adjusts as necessary during the shift, taking into account the impact throughout the Plant. Understands and works towards the goals and vision of operations such as productivity, customer service, cut-offs and quality.
• Promotes and implements work place safety and health programs for their work unit. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts inspections and investigations, and reports and follows up on accident incidences or unsafe operating conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May participate as a member of the local health and safety committee.
• Directs, coaches and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff.
• Evaluates current operational methods and procedures and recommends improvements to optimize operational efficiency. Implements changes and communicates with support groups as required.
  
  

Job Responsibilities (continued)

• Controls and updates data for reporting systems to ensure all Plant data requirements are met. Analyzes daily productivity reports to determine problems and trends. Shares analysis and key indicator results with team.
• Communicates frequently with the previous and post-shift Supervisors. Provides a brief “recap” of key activities performed and discusses any anomalies that occurred during the shift.
• Promptly responds to equipment failures, makes adjustments to meet scheduled deadlines, prepares report and notifies Production Control and Reporting.
• Maintains employees’ time and leave to ensure the accurate and timely pay for all employees. Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role.
  
  

Qualifications

Education

• High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma)
  
  

Experience

• Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment
• Working knowledge of Microsoft Office (i.e., understand the major features of each software application)
  
  

Other Candidate Requirements

• Not Applicable
  
  

Assets

• Post-secondary degree/diploma
  
  

Other Information

Canada Post’s values and behaviours

Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Freight and Package Transportation

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