Little Burgundy Store Manager

Ocean State Job Lot; Pointe-Claire; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the footwear retail sector is seeking a passionate Store Manager to lead a vibrant team in delivering exceptional customer experiences. This role involves recruiting and training staff, managing daily operations, and ensuring sales targets are met. With a focus on artistic expression and diversity, the company offers a dynamic environment where creativity thrives. If you're ready to embrace challenges and make a significant impact in a fast-paced retail setting, this opportunity is perfect for you!

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Vacation Package

Community Service Hours

Qualifications

• 1-2 years of retail sales experience required.
• Excellent interpersonal and customer service skills are essential.

Responsibilities

• Recruit, hire, train, and manage store personnel.
• Meet and exceed store and personal sales goals.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Bilingualism

Team Management

Education

High School Diploma

Manager in Training Program

Job description

Little Burgundy is a hip-branded footwear retailer with its own unique style for discerning tastes. We are all about artistic expression, creativity and embracing diversity. We aim to deliver great service and create memorable experiences for our beloved customers. Apply today and find the perfect fit - in our stores, customer service center or Montreal home office.

Little Burgundy Store Manager

Location:

WHY WORK AT LITTLE BURGUNDY?

PRIMARY DUTIES OF THE POSITION

JOB SUMMARY

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance.
• Recruit, interview, and hire high-caliber employees with in-store needs.
• Train and develop a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.
• Communicate stock replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments.
• Conduct monthly performance reviews.
• Recognize talented staff and develop them for growth within the company.
• Supervise and manage all aspects of daily store operations.
• Supervise and manage all aspects of Loss Prevention practices.
• Plan weekly staffing schedules in compliance with schedules policy.
• Provide a fun, full service experience to all customers.
• Resolve customer issues effectively.
• Understand the Little Burgundy culture and demonstrate it to the team.

JOB REQUIREMENTS

• 1–2 years retail sales experience.
• Excellent interpersonal and customer service skills.
• Desire to succeed in fast-paced retail environment.
• Bilingualism as required (Quebec only).
• Willingness to learn.
• Completion of all training programs leading up to Manager in Training position or equivalent training.
• Ability to work 40 hours per week.
• Ability to work night and weekend shifts.
• Ability to climb, reach, bend, and lift up to 50 pounds.
• Stand for long periods of time.
• Must be at least 18 years of age.

*Age requirements for part-time employment may vary based on territory or province.

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training.

General knowledge of English is required to be able to effectively communicate to all customers, including English-speaking tourists, and to home office personnel in Nashville.