Supervisor, Laundry

Princess Cruises and Holland America Line; Dawson City; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Employee activities

Job summary

The Supervisor, Laundry role at Holland America Dawson City Inn is a key part of Princess Cruises and Holland America Line’s Rooms Division, overseeing a busy laundry operation during the seasonal full-time period.

You will lead a team, manage schedules and training, and ensure pristine linens while upholding strict health and safety practices to deliver guest comfort and consistency shift after shift.

Qualifications

• Ability to organize and prioritize work in a fast-paced team environment.
• Strong time management and decision-making under pressure.
• Proven leadership to coach and supervise staff.
• Commitment to health and safety standards in laundry operations.

Responsibilities

• Training, scheduling, coaching, motivation, discipline, and supervising the laundry team.
• Sorting and weighing linens.
• Loading and unloading linens from washers and dryers.
• Folding and storing linens by type in designated locations.
• Daily inspections of machines, chemicals, and linens.
• Cleaning and sanitizing of laundry facilities.
• Retrieve and deliver linens and laundered items to/from all locations.
• Communicate with supervisors and other team members for updates or concerns.

Skills

Organizational skills

Time management

Team leadership

Safety compliance

Multi-tasking

Job description

Supervisor, Laundry

Department: Rooms Division

Employment Type: Seasonal - Full Time

Location: Holland America Dawson City Inn

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.As a Laundry Supervisor, you're the driving force behind a clean, efficient, and energized laundry operation. You lead by example—motivating your team, ensuring safety, and keeping everyone on task to deliver pristine linens that meet the highest health and safety standards. Your leadership ensures that every guest experiences the comfort and cleanliness they expect, making you an essential part of the resort’s success. With your guidance, the laundry team doesn’t just meet expectations—they exceed them, shift after shift!

RESPONSIBILITIES

• Training, scheduling, coaching, motivation, discipline, and supervising the laundry team.
• Sorting and weighing linens.
• Loading and unloading linens from washers and dryers.
• Folding and storing linens by type in designated locations.
• Daily inspections of machines, chemicals, and linens.
• Cleaning and sanitizing of laundry facilities.
• Retrieve and deliver linens and laundered items to/from all locations.
• Communicate with supervisors and other team members for service or technical updates, requests, or concerns.

REQUIREMENTS

• Minimum age of 21 years is required to operate a commercial vehicle.
• Valid Driver’s License (not revoked or suspended) with fewer than three moving violations.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.