supervisor, food services

Starbucks Coffee Company; Whitehorse; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a dedicated supervisor to lead a dynamic team in a fast-paced environment. This role involves overseeing staff activities, ensuring high-quality food service, and maintaining operational standards. The ideal candidate will possess strong leadership skills, a commitment to customer satisfaction, and the ability to thrive under pressure. Join a vibrant team where your contributions will enhance the customer experience and help maintain a welcoming atmosphere. If you are passionate about coffee and enjoy working with people, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in a supervisory role.
• Strong leadership and training skills.

Responsibilities

• Supervise and coordinate staff activities in food preparation.
• Train staff in job duties and safety procedures.
• Ensure food quality and address customer complaints.

Skills

Team player

Initiative

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Work Setting

• Coffee shop

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage

Supervision

• 5-10 people

Security and Safety

• Criminal record check

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Physically demanding

Personal Suitability

• Team player
• Initiative