Supervisor, Food Services

St. Joseph's Health Care, London; London; On-site; CAD 30,000 - 60,000; Part time

Job summary

St. Joseph's Health Care London is seeking a Food Service Supervisor to oversee food and nutrition operations. This temporary part-time role emphasizes customer satisfaction, safety in food practices, and strong leadership. Ideal candidates will exhibit exceptional organizational and interpersonal skills, contributing to a team-focused environment. Comprehensive training and growth opportunities are available.

Benefits

Training and education opportunities

Teamwork and respectful environment

Qualifications

• 3 years experience in Food & Nutrition industry.
• 1 year in operations and staff management.
• Graduate from recognized food program.

Responsibilities

• Supervise day-to-day operations of food services.
• Ensure food safety practices and quality service.
• Support and schedule unionized staff.

Skills

Organizational skills

Interpersonal skills

Communication skills

Judgment and decision-making skills

Customer focus

Education

BSc Food & Nutrition or related diploma

Current membership with C.S.N.M.

Tools

Microsoft Word

Microsoft Excel

Job description

Food & Nutrition Services - St. Joseph's Health Care London

Parkwood Institute Mental Health Care - London, ON

Temporary Regular Part Time

Salary Range: $41.20 - $48.49 /hour

Temporary assignment anticipated to extend to August 31, 2026, subject to the availability of work

We are an integrated team that provides food and nutrition services to our patients and residents at all sites of St. Joseph's Health Care London. We accomplish this through the procurement, storage, preparation and distribution of safe, high quality food choices in a cost-effective way. Our ultimate goal is to earn complete confidence by providing excellent customer service to ensure a pleasant dining experience and therefore maintain and improve nutritional health and quality of life. Our departments operate within varying shifts from 6:00 AM to 8:00 PM, seven days a week.

We value teamwork and respect the contribution of all team members. Training and education opportunities are provided. We value excellence and strive to continually improve our services, food quality and safety. We take pride being an employer of choice in the food service industry.

The Food Service Supervisor is responsible for the day-to-day operations of the Food and Nutrition Services Department. The Food Service Specialist (Supervisor) ensures: the best food safety practices are followed; the accuracy of diets, trays and meal delivery; and ensures high quality food and service is provided to patients and residents. They are also responsible for supervising, supporting and scheduling unionized staff. The ideal candidate will have strong leadership skills and will be resident focused in their role as a supervisor.

It is understood that the hours of work reflect the current scheduling arrangements and are subject to change as determined by the Employer.

Essential Qualifications

• 3 years of experience working directly in the Food & Nutrition industry
• 1 year of experience in a role with responsibility for day-to-day operations and assignment of work to staff
• Successful graduate of a recognized BSc Food & Nutrition program or recognized Diploma in Food & Nutrition or a related nutrition program
• Current membership with the Canadian Society of Nutrition Management (C.S.N.M.) (not certification)
• Must demonstrate excellent organizational, information/data management skills
• Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
• Requires knowledge of food science, menu planning, food production, facility design and maintenance, budgeting and human relations
• Demonstrated interpersonal, organizational and verbal/written communication skills
• Must be customer focused, demonstrate an understanding of conflict resolution and able to offer and receive constructive feedback
• Must demonstrate well-developed judgment and decision-making skills
• Demonstrated self-awareness and an understanding of personal strengths and weaknesses in pursuit of continuous improvement and advancement of leadership skills
• Demonstrated ability to work under pressure in a fast-paced environment
• Ability to work all shifts including weekends
• Must demonstrate skills that enable them to work independently and, in a group, or team environment/collaborative partnerships
• Skill in use of Microsoft Word and Excel at a Basic proficiency level is an asset
  
  

Preferred Qualifications

• Proficiency in French would be an asset
• Bachelor's Degree in Food & Nutrition Sciences
• Strong understanding of the LTC Standards Act and RAI-MDS
• Previous food service experience
• Experience using CBORD
• Experience in quality improvement
  
  

Teaching and Research

• St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties
  
  

Immunization Requirements

• Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
• Provide documentation of the Tuberculosis skin testing