customer service representative supervisor

Peacehold Inc.; London; On-site; CAD 50,000 - 70,000; Full time

Job summary

Peacehold Inc. is looking for a Customer Service Representative Supervisor to lead a team in London, Ontario. The successful candidate will be responsible for establishing schedules, verifying work accuracy, and training staff. This full-time position requires 5 years of experience and offers a variety of benefits including health and wellness programs. Candidates should possess excellent communication skills and a strong focus on client satisfaction.

Benefits

Dental plan

Health care plan

Vision care benefits

Group insurance benefits

Free parking available

Learning/training paid by employer

Team building opportunities

Wellness program

Qualifications

• 5 years or more experience required.
• Mid-Senior level position.

Responsibilities

• Establish work schedules and procedures.
• Train staff/workers in job duties and safety procedures.
• Examine and verify the accuracy of work.

Skills

Attention to detail

Accurate

Client focus

Dependability

Excellent oral communication

Excellent written communication

Initiative

Interpersonal awareness

Judgement

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Office

Job description

customer service representative supervisor

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Identify workers’ training needs
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Requisition materials and supplies
  
  

Supervision

• Customer service clerk
• 5-10 people
  
  

Experience and specialization

Computer and technology knowledge

• MS Office
  
  

Additional information

Security and safety

• Criminal record check
  
  

Work conditions and physical capabilities

• Attention to detail
  
  

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
  
  

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits
  
  

Financial benefits

• Group insurance benefits
  
  

Other Benefits

• Free parking available
• Learning/training paid by employer
• Other benefits
• Team building opportunities
• Parking available
• Wellness program

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at Peacehold Inc. by 2x

Get notified about new Customer Service Representative jobs in London, Ontario, Canada.

Customer Service Representative - 12 Month Contract

Regional Account Manager - Industrial Service and Repair Sales: western GTA

Account Manager, Employee Benefits & Retirement

Staff Product Manager, Consumer Account Management

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.