Supervisor, Environmental Services - Environmental Services - Regular Full-Time 2026-18969

Sunnybrook Health Sciences Centre; Toronto; On-site; CAD 70,000 - 85,000; Full time

Job summary

Sunnybrook Health Sciences Centre is seeking an Environmental Services Supervisor to lead day-to-day operations in Environmental Services, ensuring a clean, aseptic environment across a large geographic area. You will schedule work, manage preventive programs, and respond to service requests while guiding a team of about 40 staff.

This role emphasizes leadership in a healthcare setting, strong customer service, crisis management, and adherence to WHMIS and safety practices.

Qualifications

• OHA certification in Environmental Services and a related Community College diploma required.
• Minimum of three years operational EVS supervisor experience in a healthcare setting.
• Proven ability to lead and manage unionized staff.
• Experience with collective agreements and grievance processes.
• Exceptional customer service skills.
• Strong trouble-shooting and problem-resolution abilities.
• Solid knowledge of infection prevention and control practices in hospitals.
• Ability to balance multiple priorities and assignments.
• Strong decision-making and working under pressure, including crisis situations.
• Familiarity with WHMIS and workplace health and safety obligations.

Responsibilities

• Schedule, coordinate and assign work routines, monitor quality and progress.
• Manage daily activities of environmental maintenance programs.
• Respond to service requests and investigate and remedy issues.
• Provide operational leadership and training to staff averaging 40 across large area.
• Utilize resources effectively to meet objectives.
• Foster inter-departmental relations and stakeholder communications.
• Evaluate staff performance on an ongoing and annual basis.
• Implement innovative solutions and correct deficiencies in service quality.
• Execute contingency strategies to ensure service during crises.

Skills

Leadership of unionized staff

Customer service

Problem solving

Infection prevention knowledge

Decision making under pressure

WHMIS knowledge

Education

OHA certification in Environmental Services

Community College diploma in a related field

Job description

Summary of Duties

The successful applicant will report to the Manager of Environmental Services and be responsible for day-to-day operations in the department. This individual ensures a clean, aseptic, and aesthetically pleasing environment and maintains programs and routines designed to ensure optimum environmental conditions in all areas. In support of this, he / she:

• Schedules, coordinates and assigns work routines and tasks, monitors work quality and progress, and follows up on completion.
• Manages daily activities related to preventative and routine environmental maintenance programs.
• Carries communication tools to respond to customer calls for services; investigates issues, and remedies problem situations.
• Manages and provides operational leadership and training to staff teams averaging 40 personnel, over a large geographical area.
• Deploys and utilizes human and supply resources effectively to achieve the desired objectives.
• Fosters positive and effective inter-departmental relations and stakeholder communications.
• Evaluates staff performance on an ongoing and annual basis.
• Implements innovative solutions to problems and corrects deficiencies in service quality.
• Implements the department’s contingency strategies that would ensure the provision of services during crisis situations.

Qualifications/Skills

• Must have OHA certification in Environmental Services and a Community College diploma in a related field required.
• Three years of operational experience as an EVS Supervisor in a healthcare setting with well-rounded knowledge of all aspects of Environmental Services operations.
• Advanced abilities to lead and manage unionized staff.
• Experience in dealing with collective agreements and grievance processes.
• Exceptional customer service skills are absolutely essential.
• Proven ability in trouble-shooting and problem resolution.
• Good knowledge of hospital related infection prevention and control practices.
• Proficiency in balancing and managing multiple priorities and task assignments.
• Advanced technical knowledge & experience to inform sound judgement in decision-making
• Thorough knowledge of workplace health and safety obligations in areas such as WHMIS.
• Demonstrated ability in decision-making, problem solving, and working under pressure, especially during crisis and unusual situations