Supervisor 2, Pharmacy

The Ottawa Hospital; Ottawa; On-site; CAD 85,000 - 110,000; Full time

Job summary

The Ottawa Hospital is seeking a Pharmacy Technician Supervisor to lead the pharmacy technician team within the oncology program, with a primary home base at the Civic Campus. The role requires current Ontario Part A registration and a CCAPP-accredited diploma, plus five years as a pharmacy technician including hospital experience.

Responsibilities include day-to-day operational leadership, workforce planning, scheduling, performance management, and professional development under the Pharmacy

Qualifications

• 2-year CCAPP-accredited pharmacy technician diploma or international equivalent.
• Current, unrestricted Part A registration with the Ontario College of Pharmacists.
• Five years of experience as a pharmacy technician, including hospital pharmacy experience.
• Knowledge of change management and adult education principles.
• Knowledge of pharmacy information systems and EHRs.

Responsibilities

• Provide day-to-day operational leadership and supervision of the pharmacy technician team.
• Support workforce planning, scheduling, performance management and development.
• Contribute to medication stewardship, informatics initiatives, quality improvement, and resource management.
• Collaborate with Pharmacy Leadership and interdisciplinary teams; lead within oncology program.

Skills

Leadership

Communication

Project management

Change management

Conflict management

Education

CCAPP-accredited pharmacy technician program (2-year)

Ontario College of Pharmacists Part A registration

Tools

Pharmacy information systems

Electronic health records

Job description

Position Information

The Pharmacy Technician Supervisor (PTS) is a registered Pharmacy Technician who practices within their scope of practice with a commitment to putting people first, quality, and medication safety.

Position Information

The Pharmacy Technician Supervisor (PTS) is a registered Pharmacy Technician who practices within their scope of practice with a commitment to putting people first, quality and medication safety.
The PTS collaborates with the Pharmacy Leadership team and interdisciplinary healthcare teams to provide leadership to pharmacy technicians within the oncology program at the respective campuses. The role is accountable for the operational leadership and coordination of pharmacy technician medication distribution systems complying with federal and provincial legislation, regulatory standards, accreditation requirements, best practices, professional standards, and hospital policies and consideration of service level agreements/applicable contracts.
Key responsibilities include providing day-to-day operational leadership and supervision of the pharmacy technician team; supporting workforce planning, scheduling, performance management, and professional development; contributing to medication stewardship, pharmacy informatics initiatives, quality improvement, and resource management under the direction of the Pharmacy Operations Manager.
This position has a primary home base at the Civic Campus. The successful candidate will typically work Monday to Friday (5 ) days per week at the Civic Campus. This schedule may be adjusted periodically subject to operational needs.

Rotation/Shifts

Days, 8-hour shifts.

• For information purposes only - The Hospital reserves the right to change.

Basic Requirements

• 2-year Community College diploma from a Canadian Council for Accreditation of Pharmacy Programs (CCAPP) accredited pharmacy technician program, or international equivalent;
• Current unrestricted Part A Pharmacy Technician registration with the Ontario College of Pharmacists;
• Five years' experience as a pharmacy technician, including three years of hospital pharmacy technician experience;
• Knowledge of change management, adult education principles and/or learning theory;
• Knowledge of pharmacy information systems, electronic health records, office software, and database applications;
• Knowledge of collective agreements, governance principles, and committee structures and Interrelatedness;
• In depth knowledge of hospital practice, medication distribution systems, and safe medication practices;
• Expert knowledge in pharmacy technician clinical practice, and knowledge of other health care disciplines and their role in patient care;
• Knowledge of current legislation affecting pharmacy technicians and other health professionals;
• In depth knowledge of the regulatory framework for pharmacists and pharmacy technicians in Ontario considering NAPRA Standards and OCP Regulations and Standards;
• Proven ability to work effectively with all members of a health care team;
• Ability to build relationships with key stakeholders, including ability to lead, facilitate change and willingness to participate in work related initiatives;
• Superior conflict management, project management, and problem-solving skills;
• Excellent organizational, interpersonal, coaching, negotiation, and decision-making skills;
• Strong leadership skills to support and provide directions to staff in a highly stressful and rapidly changing environment;
• Ability to deal with difficult situations and crises;
• Superior oral/written communication, and ability to interact with large groups, including presentation preparation and delivery to hospital executives;
• Ability to maintain confidentiality and handle sensitive information appropriately;
• Seeks innovative and creative solutions to challenges, thinks ahead, uses logic to anticipate steps and outcomes, recognizes patterns, and encourages this same openness and adaptability in others;
• Ability to maintain a high level of concentration in a busy working environment;
• Excellent financial management skills and ability to maintain a budget.

Preferred Qualifications

• Hospital pharmacy technician leadership experience;
• Managing/leading multiple direct reports in a unionized health care setting;
• National/provincial pharmacy regulatory experience;
• Knowledge of Accreditation Canada standards.

The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [e-mail]