Supervisor

Ontario Trillium Foundation; Woodstock; On-site; CAD 32,000 - 42,000; Full time

Job summary

Tim Hortons is seeking a restaurant supervisor to lead daily operations and coach staff across drive-thru, front counter and kitchen roles. You will ensure service speed, uphold guest satisfaction, and enforce food safety standards while guiding a team toward continuous improvement.

Applicants should have a Valid Food Safety Qualification and at least 2+ years of Tim Hortons experience. This role emphasizes leadership, communication, and hands-on supervision in a busy restaurant setting.

Qualifications

• Valid Food Safety Qualification
• 2+ years experience within Tim Hortons

Responsibilities

• Train new employees and coach existing ones
• Assign Positions (drive-thru, front counter, kitchen)
• Handle staffing issues and performance
• Ensuring quality within the restaurant in relations to customer service, organization and stocked product
• Guide and supervise alongside the team, not just oversee
• Handle complaints or issues that arise
• Maintain speed of service expectations
• Enforce food safety and cleanliness rules and follow all policies and procedures for health and safety compliance
• Count cash and manage tills
• Assist in scheduling and staffing
• Must have strong communication and leadership

Skills

Strong communication

Leadership

Job description

Description

Under the direction the Owners/General Manager and Management Team

• Train new employees and coach existing ones
• Assign Positions(drive-thr,u front counter, kitchen
• Handle staffing issues and performance
• Ensuring quality within the restaurant in relations to customer service, organization and stocked product
• Guide and supervise alongside the team, not just oversee
• Handle complaints or issues that arise
• Maintain speed of service expectations
• Enforce food safety and cleanliness rules and follow all policies and procedures for health and safety compliance
• Count cash and manage tills
• Assist in scheduling and staffing
• Must have strong communication and leadership

Requirements

Valid Food Safety Qualification, 2+ years experience within Tim Hortons

Company Information

Opportunity, flexibility and new challenges every day are just a few of the reasons you'll be happy you came on board. When you work at Tim Hortons, you'll feel right at home. It's a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We'd love for you to join the team. Because it's the people that make Tims, Tims. And we're looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.