Supervisor

Save-On-Food; Vancouver; On-site; CAD 54,000 - 62,000; Full time

Benefits offered by this job

Retail Management Incentive Plan

Weekly pay (Fridays)

Exclusive team offers

Benefits & pension

Wellness program

Educational reimbursement

Job summary

Save-On-Foods in Vancouver, BC is seeking a Supervisory leader to guide the store team and deliver Always Customer First service. This full-time role emphasizes operational excellence in customer experience, health and safety, merchandising, and front-end operations while upholding store standards.

You bring 2–4 years of retail experience, Food Safe Certification, and a business-related education is an asset. The team offers growth opportunities, benefits, and a pension.

Qualifications

• Retail leadership experience (2–4 years) and strong communication.
• Ability to lead a diverse store team and coach for performance.
• Food Safe Certification required; business-related education is an asset.

Responsibilities

• Lead the store team and act as coach, mentor, and resource.
• Ensure customer-first service and operational excellence across safety, merchandising and front end operations.
• Review store metrics and dashboards to monitor performance and guide decisions.
• Communicate key messages to the team to align with business objectives.
• Support with inventory management and stocktaking as needed.

Skills

Leadership

Communication

Team collaboration

Initiative

Emotional intelligence

Problem solving

Education

Food Safe Certification

Business-related post-secondary education

Tools

Computer applications

Job description

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work.We are hiring a Supervisor at our Kerrisdale Save-On-Foods location in Vancouver, BC.This is a full-time position, 40 hours per week, and the successful applicant must have open availability.You will be responsible for:Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.Delivering operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations.Providing support across departments as needed to maintain service and operational standards.Supporting with team member related initiatives as requested.Communicating key messages to the store team to ensure alignment with business objectives.Reviewing business/HR metrics and dashboards to monitor store performance.Supporting with implementing strategies to grow sales and customer loyalty.Supporting with centre of store inventory as well as department stocktaking as required.Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.You have:2-4 years of retail experience.Leadership experience is an asset.Food Safe Certification.A post-secondary education in a business related field is an asset.Experience and/or knowledge with:Achieving sales targets and profitability.Financial planning and budgeting.Developing and executing merchandising plans.Human Resources (e.g. recruitment, training, development and coaching).Workforce planning and scheduling considerations.Health and safety policies, procedures, and safe work practices.Proficiency with computer applications.You are:A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.An effective communicator, with interpersonal and relationship building skills.Effective in collaborating with others to achieve business objectives.Able to thrive in fast-paced, dynamic environment, delegating and prioritizing efficiently.Committed to maintaining store standards with a strong attention to detail, ensuring operational excellence.Able to take initiative and have strong problem-solving and decision-making abilities.Here are some of the perks we offer:Eligible to participate in the Retail Management Incentive Plan.Get paid every Friday!Exclusive team member offers and discounts.Benefits & pension eligibility.Wellness and team member assistance program.Educational reimbursement & scholarship opportunities.Opportunities to learn and grow.Compensation Details:$54,080.00Join our Team!Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals. If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!