SUPERVISEUR 26/27

The Home Depot Canada; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and dental benefits for full‑t​

Profit sharing & stock purchase plan

Paid training & career development

Tuition reimbursement

10% shift premium (overnight roles)

Job summary

The Home Depot Canada is seeking a Department Supervisor to guide and motivate associates, ensuring exceptional customer service and strong merchandising knowledge. You will manage staffing, coach performance, and analyze sales data with the goal of improving store results.

Ideal candidates will have 1–2 years of supervisory experience, excellent organizational and communication skills, and the ability to work a flexible schedule including days, evenings, and weekends.

Qualifications

• Experience leading teams (1-2 years) as a supervisor or in charge of a team.
• Excellent organizational, interpersonal and customer service skills.
• Flexibility to work days, evenings and weekends.

Responsibilities

• Lead and inspire associates to build relationships with customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensure department staffing levels meet business needs
• Manage associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Review sales and other reports with assistant manager to make recommendations for improvement on inventory, overhead organization and cross merchandising to drive sales
• Maintain 100% in stock and overhead organizational plans
• Investigate, resolve and escalate customer issues as appropriate
• Communicate store sales, event and promotional activities through rallies and weekly department meetings
• Ensure that all Safety and Asset Protection standards and protocols are clearly communicated and followed

Skills

Leadership

Customer service

Communication

Merchandising

Product knowledge

Job description

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature curieuse et souhaitez acquérir de nouvelles connaissances, envisagez de commencer ou de faire progresser votre carrière chez Home Depot. Under the management of Department Supervisors, our Associates can flourish and reach leur peak. They provide leadership by coaching, training, motivating and inspiring associates to perform at their best and encouraging their personal and professional development and growth. Department Supervisors work with Store Management, Operations teams and external partners to gain the knowledge and support needed to successfully meet the needs of our business and achieve results.

What sets us apart?

• Health and Dental Benefits for Full Time associates
• Profit Sharing and Stock Purchase Plan
• Paid Training & Career Development
• Tuition Reimbursement
• 10% Shift Premium (Overnight Roles)

The Home Depot Values that inspire team work and comradery amongst department leaders and associates

What You Will Be Doing

• Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
• Ensuring department staffing levels meet business needs
• Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
• Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
• Maintaining 100% in stock and overhead organizational plans
• Investigating, resolving and escalating customer issues as appropriate
• Communicating store sales, event and promotional activities through rallies and weekly department meetings
• Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

What We Are Looking For

• Ability to work a flexible schedule; including days, evenings and weekends
• Excellent organizational, interpersonal and customer service skills
• Excellent decision making ability and problem solving skills
• 1-2 years experience as a supervisor / leading teams