Summer Student - Park Administrative Coordinator

City of Ottawa; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Summer Student - Park Administrative Coordinator to support the Seasonal Recreation Wading Pool Program. This role involves coordinating program inquiries, maintaining records, and assisting with administrative duties. The ideal candidate will thrive in a dynamic environment, showcasing excellent customer service skills while ensuring a safe and enjoyable experience for all participants. If you're passionate about recreation and community service, this opportunity is perfect for you to contribute positively while gaining valuable experience in a supportive team setting.

Qualifications

• Minimum 2 years of related experience, including Parks Wading Pool Program.
• Current Standard First Aid, CPR-C and AED certificates required.

Responsibilities

• Coordinate delivery of information within the Seasonal Recreation Wading Pool Program.
• Maintain files/records and incident reports, assist in staff scheduling.

Skills

Emergency Response

Conflict Resolution

Interpersonal Communication

Organization Skills

Problem-Solving

Teamwork

Customer Service

Education

Post-Secondary Student (completion of first year)

Tools

Microsoft Excel

Microsoft Word

Email

Databases

Scheduling Software

Job description

Summer Student - Park Administrative Coordinator

Requisition ID: 17302
Department: Rec, Cultural & Facility Services Dept.
Multiple Positions
Salary Information: $18.032- $19.487 per hour (2025 rates of pay)
Affiliation: Non Union/Non MPE
City: Ottawa, ON
Job Category: Recreation, Cultural & Facility Services
Application Close: 29/08/2025

JOB SUMMARY

The mandate of Complexes, Aqua & Specialized Services is to provide strategic vision and innovative leadership in managing customer-centric sports, physical activity, aquatics, and recreation venues, programs, and services for all ages. This includes the management of facilities and/or land, and the delivery of indoor and outdoor recreation programs and services. This Service provides city-wide access to adapted, therapeutic, and integrated recreation programs, giving children, youth, and adults with special needs the opportunity to participate in community recreation.

Under the guidance of a Recreation Supervisor, you are responsible for coordinating delivery of information within the Seasonal Recreation Wading Pool Program. You are the initial contact for all program inquiries from the general public, park staff, and other city departments. You will maintain files/records and incident reports, process service requests, assist in the coordination of staff scheduling, and compile program statistics/various reports. You will also assist full-time staff with day-to-day administrative duties of the wading pool program and may be responsible for staff payroll input. Work is performed in accordance with related legislation, policies, procedures, and guidelines.

EDUCATION AND EXPERIENCE

Note: minimum age of 16 years is required for this Summer Student job.

Post-Secondary Student (completion of first year college or university)

Note: Student must be returning to school in the fall.

2 years or more of related experience is required - Minimum 2 years with Parks Wading Pool Program, with 1 year as a Park Supervisor or equivalent experience in a client service environment.

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR-C and AED certificates
AODA Accessibility/IASR Training

KNOWLEDGE

• Advanced knowledge of Excel, Word, Email, Databases, and Scheduling
• Research methods and report writing
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Ability to respond to emergency situations in a calm, controlled manner
• Ability to use various computer programs, maintaining records and files
• Ability to follow verbal and/or written directions/procedures
• Conflict resolution and problem-solving skills, with the ability to manage simultaneous demands
• Ability to efficiently work with multiple software applications
• Ability to work in a team setting or independently
• Maintain a fun and safe environment
• Excellent interpersonal communication skills
• Good organization skills
• Must be tactful, kind, and patient
• Must be reliable and trustworthy
• Must be flexible and enthusiastic
• Must have good written and verbal communication skills
• Enjoy working with the public
• Proper attire and footwear
• Capable of safe lifting techniques

Core Behaviours

Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City’s culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

• Language Requirement: Various language requirements; some locations may require English only, French only, or Bilingual competencies. Some positions require English oral, reading, and writing skills. Some positions require French oral, reading, and writing skills.
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Note: Under the age of 18, a Criminal Record and Judicial Matters check is required in place of the Vulnerable Sector Check. Police record checks completed by a third-party company will not be accepted.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black, and other racialized communities, persons with disabilities, women, and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities, and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.